Customer Service Representative

4 days ago


Cambridge, Massachusetts, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.

Key Responsibilities
  • Customer Service: Ensure high levels of customer satisfaction through excellent sales service, assist customers in person and over the phone by determining needs and presenting appropriate products and services.
  • Sales Performance: Follow and achieve sales goals on a monthly, quarterly, and yearly basis, process sales transactions accurately and consistently with policies and procedures.
  • Product Knowledge: Remain knowledgeable on products offered and discuss available options, suggest ways to improve sales.
  • Store Maintenance: Maintain in-stock and presentable condition assigned areas, stock shelves and set up displays, clean store equipment, load/unload delivery trucks.
Requirements
  • Age and Authorization: Must be at least eighteen (18) years of age, legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Language Skills: Must be able to read, write, comprehend, and communicate in English, and Spanish.
  • Physical Abilities: Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Availability: Must be willing to work all scheduled hours, which may include evenings and weekends.
Preferred Qualifications
  • Driver's License: Have a valid, unrestricted Driver's License.
  • Education: Have at least a High School diploma or GED.
  • Experience: Have at least one (1) year experience working in a delivery, retail, or customer service position, previous work experience selling paint and paint related products, and operating tinting and mixing equipment.


  • Cambridge, Massachusetts, United States Domino's Franchise Full time

    Customer Service SpecialistWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Cambridge, Massachusetts, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...


  • Cambridge, Massachusetts, United States Skyline Enterprises Full time

    About Skyline EnterprisesWe are a leading financial institution in Rhineland-Palatinate, with a strong presence in the region. Our commitment to fairness, humanity, and closeness drives us to provide exceptional service to our customers and clients.As a Customer Service Representative, you will be part of our team that supports private customers and...


  • Cambridge, Massachusetts, United States East Cambridge Savings Bank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at East Cambridge Savings Bank. As a key member of our Retail Division, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCash Handling and Transaction Processing: Process customer...


  • Cambridge, Massachusetts, United States Harvard University Full time

    The Customer Service Representative is the face of the Harvard University Campus Service Center where the community receives customer support and obtains services and assistance from various business lines. These include:Parking Services: Providing parking solutions and managing parking facilities.ID Card Services: Issuing and managing identification cards...


  • Cambridge, Massachusetts, United States Vericel Corporation Full time

    Job SummaryVericel Corporation, a leading biotechnology company, is seeking a highly skilled Customer Care Associate, Senior to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Cambridge, Massachusetts, United States LGC Group Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage Customer Inquiries: Respond to customer inquiries in a timely...


  • Cambridge, Massachusetts, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer...


  • Cambridge, Massachusetts, United States Kaplan International Full time

    Job SummaryKaplan International is seeking a highly skilled and customer-focused Customer Service Advisor to join our Home office team in Cambridge, MA, United States. As a key member of our Customer Service team, you will play a critical role in ensuring that our students have a seamless and enjoyable experience with our English language courses.Key...


  • Cambridge, Massachusetts, United States Life Alive Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our Front of House Service Team at Life Alive. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service in a fast-paced and dynamic environment.Key Responsibilities:Greeting and Serving Guests: Greet guests and delivery...


  • Cambridge, Massachusetts, United States Tawakal Halal Cafe Full time

    Job OverviewTawakal Halal Cafe, a celebrated family-run establishment specializing in East African cuisine, is seeking dedicated individuals to join our front of house team. Our name, Tawakal, translates to 'to rely on,' reflecting our commitment to our family values and the East Boston community.As we continue to grow and enhance our operations, we are...


  • Cambridge, Massachusetts, United States Life Alive Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Front of House Service Team at Life Alive. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a welcoming experience for our guests.Key ResponsibilitiesGreet and Serve GuestsWelcoming guests and...


  • Cambridge, Massachusetts, United States Beacon Hill Full time

    Job Summary: We are seeking a highly skilled and organized Receptionist to join our team at Beacon Hill. As a key member of our front office team, you will be responsible for providing exceptional customer service and administrative support to our clients and staff.Key Responsibilities:Greeting and welcoming clients and visitorsManaging the front desk and...


  • Cambridge, Massachusetts, United States Life Alive Full time

    Job Description**About Life Alive**We are a dynamic and growing company that values exceptional customer service and a welcoming atmosphere. As a Front of House Service Team Member, you will play a vital role in delivering outstanding experiences for our valued guests.Key ResponsibilitiesGreet and Welcome GuestsTake Orders and Ensure AccuracyAssist with Food...

  • Fitness Enthusiast

    4 hours ago


    Cambridge, Massachusetts, United States Orange theory Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Sales and Customer Service Representative in the fitness industry. As a key member of our studio team, you will be responsible for providing exceptional customer service, promoting our fitness programs, and driving sales growth.Key ResponsibilitiesGreet and...


  • Cambridge, Massachusetts, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer...


  • Cambridge, Massachusetts, United States East Cambridge Savings Bank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Sales Representative to join our team at East Cambridge Savings Bank. As a key member of our Retail Division, you will be responsible for providing exceptional service to our customers, identifying their needs, and responding to those needs in a timely and professional manner.Key...


  • Cambridge, Massachusetts, United States Vericel® Corporation Full time

    About the RoleVericel Corporation, a leading biotechnology company, is seeking a highly skilled Senior Customer Care Associate to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesCustomer...


  • Cambridge, Massachusetts, United States C&W Services Full time

    Job Title The Receptionist, reporting to the Site Account Manager, will be responsible for answering incoming calls, directing calls to appropriate staff, mail distribution and providing additional clerical support. The Receptionist is the first point of contact for the entire organization, which requires a positive attitude and polished, professional...


  • Cambridge, Massachusetts, United States Bned Full time

    Position Title: Retail Associate at Bned (Part-time)Job Category: Retail OperationsJob Overview:Bned has been a cornerstone of the community, providing essential products and services to a diverse clientele. Our retail environment is designed to cater to the needs of a vibrant community, focusing on delivering quality merchandise and resources to a broad...