Customer Service Representative

1 week ago


Cambridge, Massachusetts, United States Domino's Franchise Full time
Customer Service Specialist

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.



Key Responsibilities:
  • Customer Interaction: Welcome customers with a friendly smile and assist them with their needs, providing a positive and memorable experience.
  • Product Preparation: Prepare our products with care and attention to detail, ensuring high-quality standards are met.
  • Order Handling: Efficiently handle telephone orders to ensure customer satisfaction, processing transactions accurately and efficiently.
  • Inventory Management: Organize and stock ingredients for smooth operations, maintaining a clean and sanitized environment.
  • Store Maintenance: Keep the store clean and sanitized to maintain a safe environment, adhering to health and safety standards.
  • Mathematical Skills: Utilize basic math skills to accurately process transactions, ensuring accuracy and attention to detail.
  • Order Entry: Enter orders quickly and accurately using a keyboard and touch screen, minimizing errors and maximizing efficiency.
  • Communication: Communicate effectively with customers and team members, providing clear and concise information.


As a Customer Service Representative at Domino's Franchise, you will have the opportunity to work in a fast-paced and dynamic environment, providing exceptional service to our customers and contributing to the success of our team.



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