Customer Service Center Representative

5 days ago


Cambridge, Massachusetts, United States Harvard University Full time

The Customer Service Representative is the face of the Harvard University Campus Service Center where the community receives customer support and obtains services and assistance from various business lines. These include:

  • Parking Services: Providing parking solutions and managing parking facilities.
  • ID Card Services: Issuing and managing identification cards for students, faculty, and staff.
  • Notary Services: Offering notary public services for official documents.
  • Customer Service: Responding to customer inquiries and resolving issues in a timely and professional manner.
  • Retail Services: Managing the sale of merchandise and services to the Harvard community.

The Customer Service Representative plays a critical role in ensuring a positive experience for the Harvard community. They must possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.



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