Current jobs related to Customer Service Representative, Senior - Cambridge, Massachusetts - Vericel Corporation
-
Customer Service Representative
5 days ago
Cambridge, Massachusetts, United States Sherwin-Williams Full timeCustomer Service RepresentativeAt Sherwin-Williams, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will work closely with wholesale and retail customers, answering questions about products and providing solutions. You will resolve customer concerns and ensure satisfaction, while staying...
-
Customer Service Representative
2 weeks ago
Cambridge, Massachusetts, United States OneJob Virtual Solutions LLC Full timeCustomer Service Representative OpportunityAre you looking for a flexible and rewarding career in customer service? OneJob Virtual Solutions LLC is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Deliver exceptional customer service through phone, email, and chat...
-
Customer Service Representative
2 weeks ago
Cambridge, Massachusetts, United States Morph Management Full timeAbout the RoleWe are seeking a highly motivated and charismatic Customer Service Consultant to join our team at Morph Management. As a key member of our sales team, you will be responsible for building strong relationships with customers, identifying their needs, and providing tailored solutions to meet their energy efficiency goals.Key...
-
Customer Service Representative
2 weeks ago
Cambridge, Massachusetts, United States Anthropologie Full timeKey Responsibilities:As a Sales Associate at Anthropologie, you will be responsible for driving sales through exceptional customer service. This includes initiating conversations, sharing product knowledge, and acting as a brand representative reflective of the company values.Key Skills: Utilize technology to stay informed on company priorities and...
-
Customer Service Representative
2 weeks ago
Cambridge, Massachusetts, United States OneJob Virtual Solutions LLC Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our OneJob Virtual Solutions LLC team, you will be responsible for delivering exceptional customer service to our clients, providing timely and effective solutions to their queries and concerns.Key...
-
Customer Service Representative
3 weeks ago
Cambridge, Massachusetts, United States Vanco Full timeJob Title: Customer Service RepresentativeWe are seeking a proactive and detail-oriented individual to join our team as a Customer Service Representative. This role is integral in supporting our call center operations, ensuring that HR processes run smoothly, and contributing to a positive and productive work environment.Key Responsibilities:Assist with the...
-
Customer Service Representative
7 days ago
Cambridge, Massachusetts, United States Sherwin-Williams Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our wholesale and retail customers, answering their questions about our products, and recommending the right solutions.Key...
-
Bilingual Customer Service Representative
4 weeks ago
Cambridge, Massachusetts, United States Peak Support LLC Full timeJob OverviewPeak Support LLC is seeking a highly skilled Bilingual Customer Service Representative to join our dynamic team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a professional and courteous...
-
Cambridge, Massachusetts, United States Staff My Agency Full timeCustomer Service Representative - Insurance IndustryWe are seeking a highly motivated and customer-focused individual to join our team as a Licensed Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key...
-
Customer Service Representative
2 weeks ago
Cambridge, Massachusetts, United States Sit Full timeJob SummaryWe are seeking a highly skilled and proactive Customer Service Representative to join our team. As a key member of our call center operations, you will play a vital role in ensuring the smooth execution of HR processes and contributing to a positive and productive work environment.Key Responsibilities: Assist with the recruitment process,...
-
Cruise Line Customer Service Representative
2 weeks ago
Cambridge, Massachusetts, United States OneJob Virtual Solutions LLC Full timeAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Cruise Line Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to clients and their customers.Key ResponsibilitiesRespond to general inquiries and provide information on billing...
-
Cambridge, Massachusetts, United States Staff My Agency Full timePosition OverviewWe are seeking a highly motivated and customer-focused professional to join our team as a Licensed Insurance Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.ResponsibilitiesEstablish and maintain strong relationships with customers,...
-
Customer Service Representative
6 days ago
Cambridge, Massachusetts, United States OneJob Virtual Solutions LLC Full timeJob Description: We are seeking a highly skilled and motivated Customer Service Representative to join our team at OneJob Virtual Solutions LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering inbound calls, and resolving customer inquiries in a timely and professional...
-
Customer Service Representative
4 weeks ago
Cambridge, Massachusetts, United States Walgreens Full timeWalgreens **Job Summary** As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. Your key responsibilities will include: * Registering sales on assigned cash registers and providing customers with courteous, fair, friendly, and efficient checkout service * Recommending items...
-
Cambridge, Massachusetts, United States Staff My Agency Full timePosition OverviewWe are seeking a highly motivated and licensed professional to join our team as a Licensed Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.This is an exciting opportunity for a self-starting individual who is passionate about...
-
Customer Service Representative
2 weeks ago
Cambridge, Massachusetts, United States Walgreens Full timeCustomer Service Associate Role at WalgreensAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and recommending items for sale to...
-
Customer Service Representative
1 month ago
Cambridge, Massachusetts, United States Peak Support LLC Full timeJob OverviewPeak Support LLC is seeking a highly motivated and customer-focused Phone Service Team Member to join our dynamic team. As a Phone Service Team Member, you will be responsible for delivering exceptional customer experiences through phone support, ensuring that our clients receive top-notch service and support.Key ResponsibilitiesProvide timely...
-
Cambridge, Massachusetts, United States OneJob Virtual Solutions LLC Full timeCustomer Service Opportunity with OneJob Virtual Solutions LLCAre you looking for a flexible and rewarding career in customer service? We have an exciting opportunity for a Customer Service Representative to join our team at OneJob Virtual Solutions LLC. As a Customer Service Representative, you will be working from the comfort of your own home, providing...
-
Customer Service Representative
7 days ago
Cambridge, Massachusetts, United States Walgreens Full timeJob Description:Deliver a distinctive and delightful customer experience by modeling and sharing customer service best practices with all team members.Key Responsibilities:Engage customers and patients by greeting them and offering assistance with products and services.Resolve customer issues and answer questions to ensure a positive customer...
-
Customer Service Representative
2 weeks ago
Cambridge, Massachusetts, United States Public Storage Full timeJob DescriptionPublic Storage is seeking a highly motivated and customer-focused individual to join our team as a Customer Service-Self Storage Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing storage facilities, and ensuring a seamless customer experience.Key Responsibilities:Assess customer...
Customer Service Representative, Senior
2 months ago
Vericel Corporation, a leading biotechnology company, is seeking a highly skilled Customer Care Associate, Senior to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities- Customer Support: Provide timely and effective support to customers via various channels, including phone, email, and in-person interactions.
- Order Management: Manage and process customer orders, ensuring accuracy and efficiency.
- Account Management: Analyze customer account information to identify opportunities for growth and improvement.
- Collaboration: Work closely with internal stakeholders, including sales, marketing, and product development teams, to ensure seamless customer experiences.
- Training and Development: Provide guidance and training to junior customer service representatives to ensure they have the skills and knowledge needed to succeed.
- Education: Bachelor's degree or equivalent with 2+ years of customer service experience.
- Skills: Excellent communication and interpersonal skills, proficiency in MS Office suite, and ability to work in a fast-paced environment.
- Experience: 2+ years of customer service experience, preferably in a biotechnology or pharmaceutical industry.
The ideal candidate will be able to work in a dynamic and fast-paced environment, with a strong focus on customer satisfaction and experience. Vericel Corporation is an Equal Opportunity/Affirmative Action Employer and welcomes applications from diverse candidates.
