Member Service Representative

1 day ago


Fort Lauderdale, Florida, United States YMCA of South Florida Full time
Job Title: Member Service Representative

The YMCA of South Florida is seeking a highly motivated and customer-focused Member Service Representative to join our team. As the face of the YMCA, you will be responsible for providing exceptional service to our members and non-members, ensuring a positive and welcoming experience at our facilities.

Key Responsibilities:
  • Welcome and assist members and visitors, addressing their inquiries and resolving any concerns in a professional and courteous manner.
  • Ensure accurate and efficient check-in procedures, maintaining the integrity of member records.
  • Provide information on facility functions, history, and membership benefits, promoting engagement and retention.
  • Support sales efforts, including creating welcome packets, handling insufficient funds, cancellations, and holds, and converting non-members into members.
  • Contribute to achieving and exceeding monthly sales and retention goals.
  • Maintain a safe and clean environment at the membership desk, adhering to YMCA safety rules and practices.
Requirements:
  • High school degree or equivalent.
  • Minimum 1 year of customer service or sales experience.
  • Excellent interpersonal and communication skills, with the ability to address difficult situations professionally.
  • Ability to work independently and as part of a team, multitasking and meeting deadlines in a fast-paced environment.
  • Organized, detail-oriented, and able to relate effectively to diverse groups of people.
  • Strong desire to serve others and give back to the community, with a positive attitude and professional work ethic.
Preferred Qualifications:
  • Bilingual, English and Spanish language skills.
  • CPR/First Aid and AED certification.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

The YMCA of South Florida is an equal opportunity employer, committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



  • Fort Lauderdale, Florida, United States YMCA of South Florida Full time

    Job Title: Member Service RepresentativeThe Member Service Representative is a vital role at the YMCA of South Florida, serving as the face of our organization and embodying the values of service excellence. This position is responsible for delivering exceptional customer service, ensuring seamless front desk operations, and contributing to the achievement...


  • Fort Lauderdale, Florida, United States Crunch Fitness Full time

    **Job Summary**Crunch Fitness is seeking a highly motivated and customer-focused Member Services Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests.Key Responsibilities:Greet all members and guests with a smile and a warm welcome.Check in all members and...


  • Fort Lauderdale, Florida, United States BrightStar Credit Union Full time

    About BrightStar Credit UnionWe are a dynamic and growing credit union dedicated to empowering the careers of our employees and helping them reach their full potential. Our work environment is fun, fast-paced, and service-oriented, with a collaborative and engaging atmosphere.What We Offer:Competitive Medical, Dental, and Vision Benefits401K Plan with...


  • Fort Lauderdale, Florida, United States TEKsystems Full time

    About the Role:We are seeking a highly skilled and customer-focused Member Services Coordinator to join our team at TEKsystems. As a key member of our team, you will be responsible for providing exceptional service to our members, physicians, and healthcare providers.Key Responsibilities:Communicate effectively with members, physicians, and healthcare...


  • Fort Lauderdale, Florida, United States Banyan Air Service Full time

    Job DescriptionBanyan Air Services is seeking a highly skilled Customer Relations Specialist to join our team. As a key member of our aviation support team, you will be responsible for providing exceptional customer service to our traveling customers, passengers, and crew members.Key Responsibilities:Provide daily support to customers, including fuel orders,...


  • Fort Lauderdale, Florida, United States Extended Stay Full time

    Guest Services RepresentativeAt Extended Stay, we're looking for a Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional service to our guests.Key Responsibilities:Assist guests with their needs and respond to requests in a timely and professional mannerProcess reservations,...


  • Fort Lauderdale, Florida, United States Paul Davis Restoration, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional...


  • Fort Lauderdale, Florida, United States Vista Host Full time

    Job Title: Guest Services RepresentativeAt Vista Host, we are seeking a highly skilled and customer-focused Guest Services Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and accommodating.Key Responsibilities:Provide...


  • Fort Lauderdale, Florida, United States Randstad Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key...


  • Fort Lauderdale, Florida, United States Staff My Agency Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a talented and caring professional to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Answer phones and greet...


  • Fort Lauderdale, Florida, United States Staff My Agency Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a talented and caring professional to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Answer phones and greet...


  • Fort Lauderdale, Florida, United States First Citizens Bank Full time

    {"h3": "Sales and Service Representative Role", "p": "At First Citizens Bank, we're committed to helping our customers achieve a lifetime of success. As a Sales and Service Representative, you'll play a vital role in delivering exceptional customer experiences and building strong relationships with our clients.Responsibilities:","ul": [{"li": "Engage...


  • Fort Lauderdale, Florida, United States RemX Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at RemX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries and issues, and meeting performance goals.Key ResponsibilitiesRespond to and resolve customer inquiries and...


  • Fort Myers, Florida, United States Lake Michigan Credit Union Full time

    About the RoleWe are seeking a highly skilled Member Service Representative to join our team at Lake Michigan Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, educating them on our products and services, and helping them achieve their financial goals.Key ResponsibilitiesProvide members with...


  • Fort Myers, Florida, United States Lake Michigan Credit Union Full time

    About the RoleWe are seeking a highly skilled Member Service Representative to join our team at Lake Michigan Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, educating them on our products and services, and helping them achieve their financial goals.Key ResponsibilitiesProvide members with...


  • Fort Lauderdale, Florida, United States Jessica Alvarez - State Farm Agent Full time

    Job OpportunityWe are seeking a highly skilled Financial Services Representative to join our team at Jessica Alvarez - State Farm Agent. As a key member of our agency, you will play a crucial role in marketing and selling financial products that manage everyday risks.Key Responsibilities:Utilize a customer-focused approach to educate customers about...


  • Fort Lauderdale, Florida, United States Centers Plan for Healthy Living Full time

    Job Summary:The Member Services Representative is a key member of the Centers Plan for Healthy Living team, responsible for delivering exceptional customer service to our members. This role requires a strong focus on meeting member needs, ensuring satisfaction, and maintaining a high level of knowledge about our products and services.Key Responsibilities:•...


  • Fort Myers, Florida, United States Lake Michigan Credit Union Full time

    About the RoleWe are seeking a highly skilled Member Service Representative to join our team at Lake Michigan Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, educating them on our products and services, and helping them achieve their financial goals.Key ResponsibilitiesProvide members with...


  • Fort Myers, Florida, United States Lake Michigan Credit Union Full time

    About the RoleWe are seeking a highly skilled Member Service Representative to join our team at Lake Michigan Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, educating them on our products and services, and helping them achieve their financial goals.Key ResponsibilitiesProvide members with...


  • Fort Lauderdale, Florida, United States SONNY'S Enterprises Inc Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Sonny's Enterprises Inc. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service through fast and accurate processing of orders, communication, and...