Member Service Representative

5 days ago


Fort Myers, Florida, United States Lake Michigan Credit Union Full time
About the Role

We are seeking a highly skilled Member Service Representative to join our team at Lake Michigan Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, educating them on our products and services, and helping them achieve their financial goals.

Key Responsibilities
  • Provide members with personalized service, answering their questions and addressing their concerns in a timely and professional manner.
  • Develop and maintain relationships with members, understanding their financial needs and providing solutions that meet their goals.
  • Process new accounts, loans, and other financial transactions with accuracy and efficiency.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to stay up-to-date on products and services.
Requirements
  • 1-3 years of experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
About Us

Lake Michigan Credit Union is a not-for-profit financial cooperative, owned and controlled by our members. We are committed to providing exceptional service, competitive rates, and innovative products to our members. Our team is dedicated to helping our members achieve their financial goals and live their best lives.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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