Customer Service Representative

2 days ago


Downers Grove, Illinois, United States Lifespace Communities Full time
Community Ambassador

At Lifespace Communities, we're dedicated to creating meaningful experiences for our residents. As a Receptionist, you'll play a vital role in delivering exceptional customer service and ensuring a warm welcome for all visitors.

Key Responsibilities:
  • Greet and assist residents, guests, and team members with a smile and a helping hand.
  • Manage visitor sign-in, validate purposes, and notify residents and team members accordingly.
  • Answer phones and communication devices promptly, transferring messages to the right person.
  • Process minor financial transactions, such as selling stamps and community food certificates.
  • Notify residents, guests, and team members of severe weather via paging system and phone calls.
  • Receive and distribute mail and deliveries to the right person or department.
  • Perform administrative tasks for supervisors, residents, and guests as needed.
  • Maintain and update informational communication channels for residents.
  • Set up and close down procedures for the receptionist/front entry area.

What You'll Need:
  • Able to follow written and oral instructions.
  • No experience required; a willingness to learn is essential.

About Lifespace Communities:
Lifespace is a non-profit retirement community provider with over 40 years of success. We're committed to empowering our team members to live their aspirations and deliver personalized experiences. Join our team and ignite your life with Lifespace

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