Customer Service Representative

4 days ago


Downers Grove, Illinois, United States Timken Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Timken. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and driving customer satisfaction.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain a deep understanding of our products and services to provide accurate information to customers
  • Meet or exceed customer satisfaction targets and key performance indicators
Requirements
  • High school diploma or equivalent required; associate's degree or higher preferred
  • Minimum 5 years of customer service experience required
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

At Timken, we are committed to creating a workplace that is inclusive, diverse, and respectful. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



  • Downers Grove, Illinois, United States AmeriPro Roofing Full time

    {"title": "Customer Service Representative", "description": "Account Management RoleAmeriPro Roofing is seeking a skilled Customer Service Representative to join our Account Management team. This position is based at our Corporate office in Downers Grove, where you will work closely with our sales team to ensure seamless project execution.As a Customer...


  • Downers Grove, Illinois, United States GCP Applied Technologies Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at GCP Applied Technologies. As a Customer Service Representative, you will be responsible for managing the order process from acceptance to completion, ensuring accurate and timely communication with customers and internal stakeholders.Key...


  • Downers Grove, Illinois, United States AmeriPro Roofing Full time

    AmeriPro Roofing is Hiring for a Customer Service RepresentativeThis role is an exciting opportunity to join our Account Management team at our Corporate office in Downers Grove. As a Customer Service Representative, you will take ownership of approved jobs turned in by sales representatives and ensure each homeowner understands the build process.You will...


  • Downers Grove, Illinois, United States Regal Rexnord Corp Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Regal Rexnord Corp. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage assigned key accounts and/or market...


  • Downers Grove, Illinois, United States PLZ Aeroscience Corp Full time

    Customer Account SpecialistAt PLZ Aeroscience Corp, we're committed to delivering exceptional customer experiences. As a Customer Account Specialist, you'll play a critical role in building strong relationships with our customers and sales representatives.Key Responsibilities:Primary contact with customers and sales representatives regarding order...


  • Downers Grove, Illinois, United States Regal Rexnord Full time

    Job Title: Customer Service RepresentativeRegal Rexnord is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Manage assigned key accounts...


  • Downers Grove, Illinois, United States Andy Herrero - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, addressing customer inquiries, and assisting with insurance policies.Key ResponsibilitiesProvide excellent customer service by...


  • Downers Grove, Illinois, United States Timken Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Timken. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key ResponsibilitiesProvide timely and effective responses to customer inquiries via...


  • Downers Grove, Illinois, United States Sentinel Offender Services Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Sentinel Technologies, Inc. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective customer service and support via...


  • Downers Grove, Illinois, United States Andy Herrero - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and assisting with insurance policies.Key ResponsibilitiesProvide excellent customer service...


  • Downers Grove, Illinois, United States AmeriPro Roofing Full time

    {"h1": "Customer Service Representative Job Description", "p": "At AmeriPro Roofing, we are seeking a highly skilled Customer Service Representative to join our Account Management team. As a key member of our team, you will be responsible for ensuring a seamless customer experience from initial contact to project completion. Your primary focus will be on...


  • Downers Grove, Illinois, United States AmeriPro Roofing Full time

    AmeriPro Roofing Career OpportunityWe are seeking a highly skilled and customer-focused Customer Service Representative to join our Account Management team.This role involves taking ownership of approved jobs turned in by sales representatives and ensuring homeowners understand the build process. The ideal candidate will assist with paperwork, keep...


  • Downers Grove, Illinois, United States Sentinel Offender Services Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Sentinel Technologies, Inc. As a key member of our Customer Service Team, you will be responsible for providing exceptional customer service and support to our clients.ResponsibilitiesProvide timely and effective communication with clients via phone,...


  • Downers Grove, Illinois, United States Delta Sonic Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at Delta Sonic. As a front-line representative, you will be responsible for providing exceptional customer service, educating customers on our services, and ensuring a positive experience for all who visit our car wash and detail shop.Key...


  • Downers Grove, Illinois, United States The Heico Companies Full time

    About the RoleThe Customer Care Representative is a key member of our team, responsible for ensuring exceptional customer experiences through prompt and friendly resolutions to customer concerns. This role requires a strong understanding of customer needs and a commitment to delivering high-quality service.Key ResponsibilitiesRespond to customer inquiries...


  • Downers Grove, Illinois, United States Timken Full time

    The Customer Service Representative role at Timken is a key position that requires strong communication and problem-solving skills. The successful candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and maintaining order frequency. This role is ideal for individuals who are passionate about delivering...


  • Downers Grove, Illinois, United States Tailored Brands Inc Full time

    Senior Customer Service RepresentativeAt K&G Fashion Superstore, we are committed to providing our customers with an exceptional shopping experience. As a Senior Customer Service Representative, you will play a vital role in ensuring that our customers receive the highest level of service and support.Key Responsibilities:Assist customers with purchases,...


  • Downers Grove, Illinois, United States Road Runner Full time

    Job DescriptionJob Summary: Roadrunner Freight is seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our internal and external customers, ensuring their needs are met and exceeded.Key Responsibilities:Customer...


  • Downers Grove, Illinois, United States The Heico Companies Full time

    About the RoleThe Customer Care Representative is a vital member of our team, responsible for ensuring exceptional customer experiences. This role involves resolving customer concerns, processing orders, and providing prompt and friendly support.Key ResponsibilitiesRespond to customer inquiries and concerns via various channels, including phone, email, and...


  • Downers Grove, Illinois, United States Andy Herrero - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will play a vital role in providing exceptional service to our customers, building strong relationships, and addressing their inquiries and concerns.Key ResponsibilitiesProvide excellent...