Senior Customer Service Team Lead
3 days ago
**Job Summary**
We are seeking a highly skilled and experienced Senior Customer Service Team Lead to join our team at Sixt. As a key member of our Contact Center, you will be responsible for leading a team of Customer Service Representatives to achieve performance standards.
**Key Responsibilities**
• Lead a team of Customer Service Representatives to ensure daily responsibilities and assigned tasks are completed at performance standard levels.
• Develop and implement strategies to improve team productivity and performance.
• Provide coaching and constructive feedback to team members to enhance their skills and knowledge.
• Assist in investigating and resolving escalated customer service complaints.
• Collaborate with other departments to improve cross-functional communication and working conditions.
• Perform additional job-related duties as required.
**Requirements**
• 80% of assigned tasks as a Customer Service Representative and 20% administrative tasks.
• Ability to work independently with minimal supervision.
• Excellent verbal and written communication skills.
• Strong team building and leadership skills.
• Ability to adapt quickly in a fast-paced environment.
• Excellent work ethic and willingness to take on multiple tasks.
• Dependable, cooperative, and willing to assist other team members.
**About Sixt**
Sixt is a global mobility service provider known for its innovative products and customer-orientated services. We offer a competitive salary and employee benefits, as well as opportunities for growth and development.
-
Customer Service Team Lead
3 days ago
Fort Lauderdale, Florida, United States Sixt Full time**Job Summary**We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Sixt. As a key member of our Contact Center, you will be responsible for leading a team of Customer Service Representatives to achieve performance standard levels.**Key Responsibilities*** Lead a team of Customer Service Representatives to ensure...
-
Customer Service Specialist
2 weeks ago
Fort Lauderdale, Florida, United States Team Horner Full timeJob OverviewCompany: Team HornerPosition: Customer Service SpecialistAbout Us: Team Horner is a leading global exporter, dedicated to providing top-quality U.S. brands to a diverse international clientele. We are currently seeking a motivated individual to fill the role of Customer Service Specialist, focusing on delivering exceptional support to our global...
-
Customer Service Team Lead
3 hours ago
Fort Lauderdale, Florida, United States Enhance Health PLLC Full timeJob SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team at Enhance Health PLLC. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives to ensure exceptional customer service is provided to all customers.Key ResponsibilitiesTeam Leadership: Lead and manage a...
-
Customer Service Director
7 days ago
Fort Lauderdale, Florida, United States iraLogix Full timeAbout iraLogixiraLogix is a leading provider of innovative technology solutions for the retirement and IRA industry. Our mission is to empower individuals to save for retirement by delivering exceptional customer experiences.Job SummaryWe are seeking a highly motivated and experienced Customer Service Director to lead our customer care team. As a key member...
-
Engineering Team Lead
7 days ago
Fort Lauderdale, Florida, United States H&H Full timeJob OverviewH&H is a leading infrastructure engineering firm with a rich history of delivering innovative solutions to complex engineering challenges. We are seeking a highly skilled Senior Project Manager/Engineering Team Lead to join our team in Fort Lauderdale, FL.As a Senior Project Manager/Engineering Team Lead, you will be responsible for leading...
-
Customer Service Representative
6 days ago
Fort Lauderdale, Florida, United States Banyan Air Service Full timeJob DescriptionBanyan Air Services is seeking a highly skilled Customer Relations Specialist to join our team. As a key member of our aviation support team, you will be responsible for providing exceptional customer service to our traveling customers, passengers, and crew members.Key Responsibilities:Provide daily support to customers, including fuel orders,...
-
Customer Service Lead
2 days ago
Fort Lauderdale, Florida, United States Quality Talent Group Full timeAbout the JobJob SummaryWe are seeking a highly skilled Customer Service Lead to join our team at Quality Talent Group. As a Customer Service Lead, you will be responsible for providing exceptional customer service and creating a welcoming and consultative experience for our customers.Key ResponsibilitiesProvide excellence in customer service, including...
-
Team Lead
7 days ago
Fort Lauderdale, Florida, United States SEQ Full timeAbout the Role:The Shift Manager is a key member of the restaurant team, responsible for ensuring seamless operations during their shift. As a Shift Manager at SEQ, you will be responsible for leading a team of associates to deliver exceptional customer service, maintain high-quality food and beverage standards, and drive sales growth.Key...
-
Customer Service Lead
7 days ago
Fort Lauderdale, Florida, United States Sonesta International Hotels Full timeJob SummarySonesta International Hotels is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our hotel operations, you will be responsible for delivering exceptional customer service, managing front desk operations, and ensuring the overall guest experience.Key ResponsibilitiesCustomer Service: Deliver on the...
-
Culinary Team Lead
7 days ago
Fort Lauderdale, Florida, United States Moxies Full timeAbout MoxiesMoxies is a dynamic and rapidly expanding company that values its people as the heart and soul of its business. We are seeking talented and driven individuals to join our Leadership Team and take the next step in their career.Our CultureWe pride ourselves on being industry leaders in team development and offer unique opportunities for personal...
-
Restaurant Team Lead
1 week ago
Fort Lauderdale, Florida, United States Delaware North Full timeRestaurant Management OpportunityDelaware NorthJob Summary:As a Restaurant Supervisor at Delaware North, you will be responsible for leading a team of hourly staff in the daily performance of their duties, ensuring the venue is adequately stocked with all product and supplies needed for service, and providing exceptional guest experiences.Key...
-
Team Lead
7 days ago
Fort Lauderdale, Florida, United States Aperio Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Department Head to join our team at Aperio Group. As a Department Head, you will be responsible for leading a team of professionals and driving business growth through strategic planning and execution.Key ResponsibilitiesLeadership and Team ManagementRecruit, train, and develop a high-performing...
-
Lead Customer Care Associate
2 weeks ago
Fort Lauderdale, Florida, United States Sixt Rent a Car LLC Full timeAs a Senior Client Support Specialist within our Contact Center, you will play a pivotal role in assisting the Supervisor. Your leadership will be essential in maintaining performance standards by coaching team members and providing constructive feedback to enhance productivity. Key Responsibilities: • Ensure daily tasks and responsibilities are completed...
-
Senior Network Engineer Lead
3 hours ago
Fort Lauderdale, Florida, United States Hotwire Communications Full timeJob SummaryHotwire Communications is seeking a highly skilled Senior Network Engineer Lead to join our team. As a key member of our Network Operations team, you will be responsible for leading the technical direction of our network engineering efforts and ensuring the highest level of service delivery to our customers.Key ResponsibilitiesNetwork Monitoring...
-
Experienced Customer Service Leader
1 week ago
Fort Lauderdale, Florida, United States Sixt Full timePosition OverviewAs a Senior Client Support Specialist within our Contact Center, you will play a pivotal role in assisting the Supervisor. Your leadership will be essential in maintaining performance standards by providing coaching and constructive feedback to enhance team productivity.Key ResponsibilitiesSupport the completion of daily tasks and...
-
Culinary Service Associate
2 weeks ago
Fort Lauderdale, Florida, United States Belmont Village Senior Living Full timeQUICK OVERVIEW Immediate Opportunities Full-Time Bistro Attendant $18 per hourSuccessful candidates must complete level 1 & 2 background checks and a drug screening. WHY CHOOSE BELMONT VILLAGE? Is Belmont Village Right for You?At Belmont Village, our staff delivers exceptional healthcare and hospitality services to seniors residing in our communities. Our...
-
Bell Team Lead
2 days ago
Fort Lauderdale, Florida, United States SP Plus Corporation Full timeJob SummaryWe are seeking a highly skilled and experienced Bell Team Lead to join our team at SP Plus Corporation. As a Bell Team Lead, you will be responsible for the day-to-day management of a location, ensuring that bell operations are handled within contractual guidelines and company policies.Key ResponsibilitiesGreet Guests Courteously: Provide...
-
Culinary Service Associate
2 weeks ago
Fort Lauderdale, Florida, United States Belmont Village Senior Living Full timeQUICK DETAILS Immediate Openings Full-Time Bistro Attendant $18 p/hour Must successfully complete level 1 & 2 background checks and drug screening. THE BELMONT VILLAGE DIFFERENCE Is Belmont Village Right for You?At Belmont Village, our staff deliver exceptional healthcare and hospitality services to seniors residing in our communities. Our teams are...
-
Culinary Service Associate
1 week ago
Fort Lauderdale, Florida, United States Belmont Village Senior Living Full timeQUICK DETAILS Immediate Openings Full-Time Bistro Attendant $18 p/hour Must successfully complete level 1 & 2 background checks and drug screening. THE BELMONT VILLAGE DIFFERENCE Is Belmont Village the Right Fit for You?At Belmont Village, our team members deliver exceptional healthcare and hospitality services to seniors residing in our communities. We...
-
Senior Instructional Designer
3 days ago
Fort Lauderdale, Florida, United States Chewy Full timeAbout the RoleWe are seeking an experienced Instructional Designer to join our Customer Service Learning and Development team at Chewy. As a key member of our team, you will be responsible for designing, developing, and delivering high-quality training programs to support our customer service representatives.Key ResponsibilitiesCurriculum Development: Lead...