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Customer Service Lead

2 months ago

Fort Lauderdale, Florida, United States Quality Talent Group Full time

About the Job

Job Summary

We are seeking a highly skilled Customer Service Lead to join our team at Quality Talent Group. As a Customer Service Lead, you will be responsible for providing exceptional customer service and creating a welcoming and consultative experience for our customers.

Key Responsibilities

  • Provide excellence in customer service, including product information and follow-up
  • Support the store in maintaining presentation and product care standards
  • Foster a collaborative and open environment
  • Ensure all safety and security procedures are followed
  • Maintain a consistently neat and professional appearance
  • Perform special duties as assigned by store management

Requirements

  • 1-3 years retail sales experience with high-end luxury and/or custom products
  • Strong ability to connect with customers, build trust, and foster relationships
  • Flexibility in work schedule reflecting store hours
  • Self-directed and able to work independently
  • Ability to develop interpersonal skills and capabilities through on-going training

About Us

Quality Talent Group is an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on protected characteristics.