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Team Lead

2 months ago

Fort Lauderdale, Florida, United States SEQ Full time

About the Role:

The Shift Manager is a key member of the restaurant team, responsible for ensuring seamless operations during their shift. As a Shift Manager at SEQ, you will be responsible for leading a team of associates to deliver exceptional customer service, maintain high-quality food and beverage standards, and drive sales growth.

Key Responsibilities:

  • Team Leadership: Lead a team of associates to achieve sales and customer satisfaction goals, while maintaining a positive and respectful work environment.
  • Customer Service: Ensure that customers receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
  • Food Safety and Quality: Maintain high standards of food safety and quality, ensuring that all food is prepared and presented to the highest standards.
  • Inventory Management: Manage inventory levels, ordering supplies as needed to maintain optimal stock levels.
  • Cash Handling: Handle cash and credit transactions accurately and efficiently, maintaining a high level of cash handling security.
  • Team Development: Develop and train team members to improve their skills and knowledge, ensuring that they are equipped to deliver exceptional customer service.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, responding to changing circumstances and priorities as needed.

Requirements:

  • 18 years old or older
  • Legal right to work in the United States
  • Minimum High School Diploma
  • Able to work flexible hours
  • Valid Driver's license and transportation
  • Minimum of two years previous management experience with responsibility for financial results
  • Basic computer literacy
  • Able to lift 10-40 pounds, reach with arms and hands, stand and walk for long periods