Housekeeping Team Member

4 days ago


Hampton, Florida, United States Innisfree Hotels Full time

About the Role:

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. We are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team at the Hampton Inn & Suites Vilano Beach.

Key Responsibilities:

  • Maintain the cleanliness of guest corridors, housekeeping closets, service elevator landings, and all other assigned areas.
  • Transfer linen to and from the closets as well as deliver any other items to guest rooms as needed.
  • Approach all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.
  • Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
  • Maintain regular attendance as required by scheduling which will vary according to the needs of the individual property.
  • Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag when working.
  • Walk assigned floors at the beginning and end of shift; removing any newspapers, trash, trays, and/or linens and note any areas that may need immediate cleaning or dusting.
  • Assist with housekeeping calls and requests and ensure that they have been completed with follow-up and communication.
  • Assist with keeping linens and supplies stocked and maintained.
  • Must be familiar with proper guest room cleaning procedures to assist with cleaning if needed.
  • Handle items for "Lost and Found" according to company standards.
  • Report any needs for repairs to the proper department in a timely manner.
  • Show initiative in job performance by anticipating the needs of guests and team members alike.
  • Follow all company's policies and procedures.
  • Must maintain a clean and safe work environment and report any safety issues to management immediately.
  • Able to operate and drive shuttle (as applicable by property).
  • Perform any other duties as assigned by management.

Requirements:

  • Must have a high school diploma or equivalent.
  • Minimum 1 year of housekeeping experience in the hospitality industry preferred.
  • Ability to interpret a variety of instructions when provided in written, oral, or scheduled form.
  • Ability to read, write, and speak effectively in English in order to communicate with guests and team members.
  • Ability to perform basic mathematical calculations.
  • Have a strong attention to details.
  • Must be able to multi-task.
  • Must be a team player.
  • Ability to work independently with minimal supervision in a high degree of autonomy.
  • Must have valid driver's license and clean driving record (As applicable by property).

About Innisfree Hotels:

Innisfree Hotels will invest in you, if you invest in you. We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth.



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