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Customer Service Operations Manager

2 months ago

Hampton, Florida, United States Crystal Tractor of Starke Full time

NOW HIRING: Service Department Supervisor

We are actively looking for a dedicated full-time Service Department Supervisor to enhance our service operations. If you are a proactive team member who is keen to develop and advance, we would love to hear from you.

What We Offer:

  • Comprehensive Medical Coverage
  • Dental Care Plans
  • Life and Disability Insurance
  • Retirement Savings Plan (401K)
  • Paid Holidays
  • Weekly Compensation
  • 5-Day Work Schedule with occasional weekend shifts
  • Family-Owned Business Environment
  • Opportunities for Career Growth

Primary Duties:

  • Coordinate service appointments and recommend necessary services to clients
  • Warmly welcome clients and collect vital information
  • Provide accurate cost estimates and timelines for service work
  • Keep clients updated on any modifications in the service process
  • Ensure high levels of customer satisfaction
  • Advise clients on equipment upkeep
  • Comply with all safety and regulatory standards

Qualifications:

  • High school diploma or equivalent required
  • Previous relevant experience is advantageous
  • Ability to comprehend instructions and vehicle mechanics
  • Strong customer service and computer proficiency
  • Commitment to safety practices
  • Positive outlook and eagerness to learn
  • Professional appearance and conduct
  • Excellent communication abilities
  • Valid driver's license with a clean driving record
  • Willingness to undergo background checks
  • Comfortable in a fast-paced environment

Compensation is commensurate with experience.

We are an inclusive employer and advocate for a diverse workplace, valuing individuals regardless of their background, gender, or age. We are committed to equality and professionalism.