Service Operations Manager
2 months ago
NOW HIRING: Service Operations Manager
We are in search of a dedicated full-time Service Operations Manager to enhance our service department. If you are a proactive team member with a desire to develop and excel, we would love to hear from you.
What We Offer:
- Comprehensive Medical Coverage
- Dental Care Plans
- Life and Disability Insurance
- Retirement Savings Plan (401K)
- Paid Holidays
- Weekly Salary Payments
- 5-Day Work Schedule with occasional Saturday shifts
- Family-Owned Business Environment
- Opportunities for Career Growth
Primary Duties:
- Coordinate service appointments and recommend necessary services to clients
- Warmly welcome customers and collect vital information
- Provide accurate cost estimates and timelines for repairs
- Keep clients updated on any modifications in the repair process
- Ensure high levels of customer satisfaction
- Advise clients on maintenance of equipment
- Comply with all safety and regulatory standards
Qualifications:
- High school diploma or equivalent required
- Previous relevant experience preferred
- Ability to comprehend instructions and vehicle mechanics
- Strong customer service and computer proficiency
- Commitment to safety practices
- Positive mindset and eagerness to learn
- Professional appearance and conduct
- Excellent communication abilities
- Valid driver's license with a clean driving record
- Willingness to undergo background checks
- Comfortable in a fast-paced environment
Compensation is based on experience.
We are an inclusive employer and promote a diverse workplace, valuing individuals regardless of background, gender, or age. We are committed to equality and professionalism.
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