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Housekeeping Attendant

2 months ago

Hampton, Florida, United States Innisfree Hotels Full time


Innisfree Hotels is committed to creating an inclusive environment that values the contributions of every employee.

Position Overview:

The Housekeeping Attendant plays a crucial role in ensuring the cleanliness and upkeep of guest corridors, housekeeping areas, and service elevator landings. This position involves the transfer of linens and other essential items to guest rooms as required.

Key Responsibilities:

Essential duties include, but are not limited to:

  • Engage with guests and colleagues in a friendly and service-oriented manner, maintaining a positive attitude.
  • Foster a supportive work atmosphere by addressing conflicts calmly and professionally.
  • Adhere to attendance requirements based on the property's scheduling needs.
  • Uphold high standards of personal grooming and appearance, including wearing the designated uniform and nametag.
  • Conduct regular inspections of assigned floors at the start and end of shifts, collecting newspapers, trash, trays, and linens, while identifying areas needing immediate attention.
  • Assist with housekeeping requests, ensuring timely completion and effective communication.
  • Help maintain adequate supplies of linens and other materials.
  • Possess knowledge of proper guest room cleaning techniques to assist when necessary.
  • Manage lost and found items in accordance with company policies.
  • Report maintenance needs promptly to the appropriate department.
  • Demonstrate initiative by anticipating the needs of guests and team members.
  • Comply with all company policies and procedures.
  • Maintain a clean and safe working environment, reporting any safety concerns to management immediately.
  • Operate and drive shuttle services as required by the property.
  • Perform additional duties as assigned by management.
Qualifications:

  • High school diploma or equivalent is required.
  • Preferred: Minimum of 1 year of experience in housekeeping within the hospitality sector.
  • Ability to understand and follow various instructions in written, oral, or scheduled formats.
  • Effective communication skills in English, both written and verbal, to interact with guests and team members.
  • Basic mathematical skills are necessary.
  • Strong attention to detail is essential.
  • Ability to manage multiple tasks efficiently.
  • Team-oriented mindset is crucial.
  • Capability to work independently with minimal supervision.
  • Valid driver's license and a clean driving record are required (as applicable).

At Innisfree Hotels, we believe in investing in our employees, encouraging personal and professional growth.