Principal Solutions Consultant
4 hours ago
We are seeking a highly skilled Principal Solutions Consultant to join our team at Sprinklr. As a key member of our account team, you will partner with our sales organization to drive revenue growth for our Eastern division.
Key Responsibilities- Act as a trusted advisor to prospects and customers, providing insights and building rapport to position Sprinklr's platform as the best solution for their needs.
- Conduct in-depth discovery to understand customers' current and future states, and design compelling solutions to address their key business challenges.
- Lead presales activities, including building and delivering presentations, making solution recommendations, and facilitating technical workshops.
- Collaborate with the Sprinklr ecosystem to configure relevant demonstrations and validate customer requirements.
- Provide prompt and detailed handoffs to Customer Success to deliver against proposed solutions.
- 5 years of experience in a presales role, preferably with a CCaaS-based company managing large enterprise customers.
- Clear communication skills to command engagements with executives, IT, and business leads/practitioners.
- Thought leadership skills, with experience in publishing whitepapers, speaking at industry events, blogging, etc.
- Creative thinking skills to bring to life a vision of how customers can approach their customer experiences in new and exciting ways.
- Methodical and meticulous approach to preparation and execution.
We are committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately care about our employees and provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family.
We believe in our mission to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever. We invest in our people, empowering each Sprinklrite to achieve their personal and professional best. Join us and be part of a team that is passionate about making a difference in the world of customer experience management.
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Principal Solutions Consultant
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