Client Relations Specialist

2 weeks ago


New York, New York, United States Knoll, Inc. Full time

Welcome to Knoll, Inc.

At Knoll, Inc., we have been pioneers in the realm of sophisticated interiors for nearly four decades, delivering exceptional furnishings and outstanding showroom experiences to both residential and commercial design sectors. Our dedication to premium materials, superior craftsmanship, and unparalleled customer service distinguishes us in the industry.

Job Title: Sales Representative

Company: Knoll, Inc.

Position Overview:

Act as the main liaison for clients, assisting designers and customers in making well-informed purchasing choices.

Focus on furniture sales and customization, with a strong emphasis on textile expertise.

Surpass sales objectives by providing clients with product insights, generating quotes, and managing order processes.

Develop and sustain client relationships, ensuring outstanding service throughout the entire process.

  • Proficiency in furniture sales and customization
  • Knowledge of textiles
  • Achieve and exceed organizational sales targets
  • Deliver comprehensive information regarding products, pricing, and specifications
  • Support clients in product selection and expectations
  • Generate quotes, convert them into orders, and manage payment processes
  • Conduct follow-ups post-sale and collaborate with Client Services Representatives
  • Identify new client opportunities and cultivate existing relationships
  • Stay updated on new products and industry developments

Essential Qualifications:

Bachelor's degree or equivalent professional experience.

A minimum of 2 years of sales experience in a showroom or design environment.

Excellent interpersonal and communication abilities.

Highly organized, detail-oriented, and adept at multitasking.

Physical capability to lift specified weights.

Compensation:

An annual salary range from $77,000 to $117,900 USD, which includes both commission and base salary.

Our Commitment:

At Knoll, Inc., we value diversity and inclusivity. We welcome individuals from all backgrounds and identities, dedicated to equal opportunity employment.

Join us at Knoll, Inc. and become part of a team that prioritizes innovation, creativity, and making a meaningful impact in the world.



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