Client Relations Specialist

2 weeks ago


New York, New York, United States Radiance Marketing Full time
Benefits:
  • Performance-based bonuses
  • Company gatherings
  • Attractive salary package
  • Career advancement opportunities
  • Comprehensive training & development programs
Client Relations Specialist || IMMEDIATE HIRE

Benefits/Perks
  • Competitive pay structure
  • Personalized coaching
  • Opportunities for professional growth
Job Overview

We are looking for a Client Relations Specialist to become a part of our dynamic team. In this position, you will engage with clients to ascertain their requirements, handle inquiries, and deliver effective solutions that guarantee a positive experience with our organization. The ideal candidate possesses a friendly demeanor, is resolute, and can maintain composure in challenging situations.

Key Responsibilities
  • Assess client needs, gather pertinent information, and offer appropriate solutions
  • Utilize prepared scripts for various client service topics
  • Employ best practices in client service techniques to foster rapport and build relationships
  • Record all client interactions accurately
  • Achieve personal and team performance targets
  • Participate in training sessions to stay current with skills and knowledge
Qualifications
  • High school diploma or GED
  • Prior experience in a client service role or similar position is preferred
  • Proficient in using computers and client management software
  • Exceptional verbal communication and phone skills
  • Understanding of active listening techniques
  • Ability to thrive under pressure
  • Highly organized with effective time management skills
Compensation: $1,000.00 per week

About Us

RADIANCE is a prominent firm located in Midtown Manhattan, specializing in outsourced Marketing, Sales, and Brand Development. We provide face-to-face services to some of the most recognized companies across various sectors.

At RADIANCE, our focus is on cultivating what traditional sales and marketing methods often overlook: lasting client relationships. This is accomplished through direct engagement with our clients' target audiences.

Our in-person consulting approach delivers the results necessary for our clients to excel in their industries and achieve their objectives.

The name RADIANCE symbolizes brightness and the embodiment of a brilliant light. We aim to infuse that brightness and positivity into our clients' businesses.

At RADIANCE, we are committed to fostering positivity and opportunity, offering a fresh start. We provide all employees with avenues for growth across various aspects of the business.

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