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Client Relations Specialist

2 months ago

New York, New York, United States Liberty Mutual Group Full time

Client Relations Specialist Job Overview

We are seeking a Client Relations Specialist to become a vital part of our team. In this role, you will engage in consultative sales practices to cultivate and initiate new business opportunities. Collaborating closely with the Senior Sales Representative, you will pinpoint cross-selling prospects and implement strategic marketing initiatives. Your main objective will be to achieve monthly sales goals while delivering exceptional customer service.

  • Employ consultative sales methodologies to identify and initiate new business opportunities
  • Engage with clients to finalize sales and service agreements
  • Collaborate with the Senior Sales Representative to uncover cross-selling prospects
  • Contribute to marketing strategies and identify potential mass marketing leads
  • Perform follow-ups on new policies to uphold retention rates
  • Coordinate with various departments to guarantee customer satisfaction
  • Address client inquiries regarding policies and account information

Qualifications:

  • Bachelor's Degree
  • Outstanding written and verbal communication abilities
  • Proven drive to advance within a professional sales environment
  • Strong business insight and self-assurance
  • Capability to manage objections and inform clients
  • Relevant sales experience, ideally in SaaS or technology sectors

Benefits:

As a Client Relations Specialist at Liberty Mutual Group, you will enjoy competitive pay, flexible work options, excellent retirement plans, opportunities for career advancement, and comprehensive health and wellness benefits. We are dedicated to fostering a workplace that emphasizes openness, inclusion, trust, and respect. Join us in empowering individuals to embrace the present and confidently navigate the future.