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Client Relations Specialist
2 months ago
Job Title: Client Relations Specialist
Company Overview: Matrix Executive Search, LLC is a forward-thinking organization focused on optimizing fit standardization and enhancing supply chain solutions within the apparel sector.
Key Responsibilities:
- Engage with clients through phone communication to address order-related queries and provide assistance.
- Manage follow-ups on client inquiries and ensure they are directed to the relevant departments.
- Support the Sales Director in preparing both internal and external sales documentation.
- Coordinate with marketing and internal teams to facilitate trade show logistics.
- Maintain organized departmental records and assist shipping and distribution teams as required.
- Perform additional customer service and administrative duties as necessary.
Qualifications:
- Exceptional verbal and written communication skills.
- Proficient in Microsoft Office and G-Suite; experience with Netsuite is advantageous.
- Strong organizational skills and the ability to manage multiple tasks effectively.
- A minimum of 2 years of experience in an office environment.
