Client Relations Associate

2 weeks ago


Hyannis, Massachusetts, United States The Cape Cod Five Cents Savings Bank Full time
Position Overview

The Client Relations Associate plays a crucial role in delivering exceptional support to clients by addressing inquiries and facilitating the resolution of concerns. This position is essential in fostering and nurturing electronic banking connections.

Key Responsibilities
  • Provide outstanding assistance to clients by responding to their questions and guiding them through problem-solving processes.
  • Support the establishment and maintenance of electronic banking relationships, ensuring a seamless experience for clients.
  • Deliver ongoing support and service excellence to enhance client satisfaction.
Qualifications

The ideal candidate will possess strong communication skills, a commitment to customer service, and the ability to work collaboratively in a team-oriented environment.



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