Current jobs related to Client Support Specialist, CeraTek - Hyannis, Massachusetts - SencorpWhite
-
Client Relationship Specialist
1 week ago
Hyannis, Massachusetts, United States Citizens Financial Group, Inc. Full timeAt Citizens Financial Group, Inc., we foster tailored advice and personalized experiences to help clients navigate changing circumstances.As a Client Relationship Specialist, you will collaborate with our team to deepen relationships with clients, leveraging your expertise to deliver innovative solutions and products.Key responsibilities include:Developing...
-
Program Support Specialist
4 weeks ago
Hyannis, Massachusetts, United States Community Action Committee of CC&I Full timeProgram Support SpecialistWe are seeking a highly skilled and detail-oriented Program Support Specialist to join our Client Self-Sufficiency Department. As a key member of our team, you will provide exceptional customer service, manage cases, and perform various administrative tasks to support our clients.Key Responsibilities:Assist clients in applying for...
-
Peer Support Specialist
3 weeks ago
Hyannis, Massachusetts, United States Vinfen Full timeAbout the RoleWe are seeking a highly motivated and compassionate Peer Support Specialist to join our team at Vinfen. As a Peer Support Specialist, you will work as part of a multidisciplinary team to provide support and guidance to individuals with mental health conditions. Your personal experience and understanding of the recovery process will enable you...
-
Program Support Specialist
1 week ago
Hyannis, Massachusetts, United States Community Action Committee of CC&I Full timeAt the Community Action Committee of CC&I, we are seeking a skilled Program Support Specialist to provide exceptional support to our Client Self-Sufficiency Dept.This individual will be responsible for assisting customers in applying for SNAP benefits and supporting special projects, including intake and data entry.Requirements:Associates DegreeTwo years of...
-
Program Support Specialist
2 weeks ago
Hyannis, Massachusetts, United States Community Action Committee of CC&I Full timeCommunity Action Committee of CC&I seeks a skilled Program Support Specialist to provide exceptional case management, clerical tasks, and receptionist duties to support our Client Self-Sufficiency Department.This individual will assist customers in applying for SNAP benefits and contribute to special projects, including intake and data...
-
Family Support Specialist
5 days ago
Hyannis, Massachusetts, United States Health Imperatives Full time**About Us**Health Imperatives is a dynamic organization dedicated to improving the health and well-being of low-income or vulnerable families and individuals in Southeastern Massachusetts. Our mission is to promote diversity, equity, and inclusion while providing high-quality care and support to those in need.**Job Overview**We are seeking an experienced...
-
Registered Nurse
2 weeks ago
Hyannis, Massachusetts, United States HealthEcareers - Client Full timeJob SummaryBAYADA Home Health Care is seeking a compassionate and dedicated Registered Nurse (RN) to join our team in our Cape Cod Office. This office provides exceptional home health care to adult and geriatric clients in their homes.ResponsibilitiesFollow a designated care plan in accordance with patient's needsMake home visits to clients in designated...
-
Direct Care Support Specialist
4 weeks ago
Hyannis, Massachusetts, United States NEEDS Center Full timeJob Opportunity at The NEEDS CenterWe are seeking dedicated and compassionate individuals to join our team as Direct Care Support Specialists at The NEEDS Center in Hyannis, MA.Job Summary:The Direct Care Support Specialist will provide support and assistance to adults with developmental disabilities to live as independently as possible while enjoying all...
-
Healthcare Support Specialist
2 weeks ago
Hyannis, Massachusetts, United States CapeAbilities Full timeJob SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at CapeAbilities. In this role, you will provide administrative support to our program case management team, ensuring the smooth operation of our health services.Key ResponsibilitiesProvide home visit relief to Nurses and Case Managers as...
-
Nearby Support Specialist
2 weeks ago
Hyannis, Massachusetts, United States Wyndy LLC Full timeNearby Assistance OpportunityWe are seeking a reliable and compassionate individual to provide support and help to those in need near 2601. This role involves offering assistance with daily tasks, providing emotional support, and ensuring a safe and comfortable environment.Key ResponsibilitiesAiding with daily tasks and activitiesProviding emotional support...
-
Technical Support Specialist
4 weeks ago
Hyannis, Massachusetts, United States Best Buy Full timeBest Buy - Geek Squad AgentAs a Geek Squad Agent at Best Buy, you will be the first point of contact for clients, responsible for the check-in and check-out experience of client devices. Your key responsibilities will include:Key Responsibilities:Ask the right questions to understand client needs and take detailed notes.Partner with Advanced Repair Agents to...
-
Hyannis, Massachusetts, United States HealthEcareers - Client Full timeJob Title: Labor and Delivery RN Travel Nursing PositionTriage Staffing is seeking a skilled Labor and Delivery RN for a travel nursing job in Hyannis, Massachusetts.Job Requirements:Specialty: Labor and DeliveryDiscipline: RNShift: 12 hours, daysEmployment Type: TravelTravel Nursing: Labor and Delivery HyannisLocation: HyannisShift Details: 12H Days (7:00...
-
Hospitality Specialist
2 weeks ago
Hyannis, Massachusetts, United States SpotOn: Sales (Career Site) Full timeJob Title: Hospitality SpecialistAt SpotOn, we're looking for a motivated individual to join our team as a Hospitality Specialist. As a key member of our sales team, you will be responsible for promoting our full product suite while building positive relationships with local businesses and restaurant owners.Responsibilities:Be a local representative for...
-
Community Outreach Coordinator
7 days ago
Hyannis, Massachusetts, United States Vinfen Full timeCommunity Outreach Coordinator - Recovery Support SpecialistAbout VinfenVinfen is a leading provider of community-based services for adults and children with mental health conditions, as well as individuals with intellectual and developmental disabilities.Job SummaryWe are seeking a Community Outreach Coordinator - Recovery Support Specialist to join our...
-
Travel Nurse RN
2 weeks ago
Hyannis, Massachusetts, United States HealthEcareers - Client Full timeJob DetailsTriage Staffing is seeking a travel nurse RN Telemetry for a travel nursing job in a coastal Massachusetts location.Specialty: TelemetryDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelTravel Nursing: TelemetryLocation: Coastal MassachusettsShift Details: 12H Nights (12:00 PM-12:00 AM) 36 hours per...
-
Client Services Director
4 weeks ago
Hyannis, Massachusetts, United States BAYADA Home Health Care Full timeJob Title: Client Services ManagerBAYADA Home Health Care is seeking a highly motivated and experienced Client Services Manager to join our team in Hyannis, MA. As a Client Services Manager, you will be responsible for providing exceptional customer service and quality home care to our clients, while also managing the coordination of client services and...
-
Nurse Specialist
2 weeks ago
Hyannis, Massachusetts, United States BAYADA Home Health Care Full timeBAYADA Home Health Care is seeking a skilled Nurse Specialist to provide exceptional care to residents in Senior Living Communities.Job Description & RequirementsSpecialty: Home HealthDiscipline: RNDuration: OngoingEmployment Type: StaffAs a Nurse Specialist, you will be an integral member of a multi-disciplinary health care team that provides skilled...
-
Diagnostic Imaging Specialist
2 weeks ago
Hyannis, Massachusetts, United States OneStaff Medical Full timeWe are seeking a skilled Diagnostic Imaging Specialist to join our team at OneStaff Medical. As a Diagnostic Imaging Specialist, you will be responsible for performing echocardiography procedures and providing high-quality patient care.Key Responsibilities:Perform echocardiography procedures using state-of-the-art equipmentProvide exceptional patient care...
-
Hyannis, Massachusetts, United States HealthEcareers - Client Full timeJob SummaryCore Medical Group is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Massachusetts.This is a 13-week assignment with 36 hours per week and 12-hour shifts. The client is offering a tax-free stipend amount to be determined.About the JobSpecialty: Labor and DeliveryDiscipline: RNShift: 12 hoursEmployment Type: TravelAs a...
-
Medical Care Specialist
2 weeks ago
Hyannis, Massachusetts, United States OneStaff Medical Full timeJob Opportunity:OneStaff Medical is seeking a skilled Medical Care Specialist to join our team. As a Medical Care Specialist, you will be responsible for assisting patients with medical problems related to the blood vessels, heart, and lungs. This includes interviewing and examining patients with breathing or cardiopulmonary disorders, as well as providing...
Client Support Specialist, CeraTek
2 months ago
Role Objective: The Client Support Specialist is tasked with the identification, quotation, processing, and monitoring of parts orders for both internal and external clientele. This position also encompasses managing technical support requests to guarantee prompt responses. The primary focus of this role is on SencorpWhite's CeraTek offerings. The successful candidate will be customer-oriented, exhibit exceptional organizational capabilities, and uphold a positive, professional representation of SencorpWhite.
Key Responsibilities
Parts Management
- Assist clients in identifying parts, providing quotations, and processing incoming orders from various channels.
- Daily entry and tracking of orders from initiation to delivery.
- Monitor backlog and prioritize urgent orders.
- Collaborate with production, purchasing, and engineering teams to ensure accurate and timely information and shipment delivery.
- Generate and send recommended spare parts lists for new machine orders.
- Proactively monitor orders, backlog, credit status, and production delays to inform clients of potential delays.
- Oversee return merchandise authorization (RMA) processes and highlight data on recurring issues.
- Utilize equipment manuals and schematics to assist clients in identifying necessary components.
- Manage technical inquiries related to CeraTek products, ensuring timely responses.
Additional Responsibilities
- Maintain comprehensive service department records, including purchase orders, sales order confirmations, shipping documents, service reports, and invoices.
- Prepare management reports utilizing data from the Material Requirements Planning (MRP) system and Excel as necessary.
- Research and address client inquiries regarding invoices and other administrative matters.
- Answer departmental calls as needed and direct inquiries appropriately.
- Perform additional duties as assigned.
Qualifications
- Minimum of 2 years in an administrative role.
- Proficient in Microsoft Word, Excel, and Outlook.
- Experience with Salesforce or similar CRM platforms is advantageous but not mandatory.
- Ability to interpret technical drawings, research parts, and utilize product manuals for troubleshooting.
- Exceptional communication, organizational, and time management skills.
- Exhibits a professional demeanor with both internal and external clients.
- Maintains a positive attitude and willingness to engage in continuous improvement initiatives.
- Flexibility to work additional hours as required to meet client needs.
Core Competencies
- Safety: Adheres to and enforces safety protocols; reports any unsafe conditions.
- Quality: Strives for accuracy, prioritizing error elimination and process improvement.
- Productivity: Efficiently manages workload to meet established goals and objectives.
- Employee Engagement: Demonstrates passion for the role and commitment to the organization, contributing discretionary effort.
Note: The above job description is intended to convey the general nature and level of work performed by employees in this classification. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this position.
