Marina Retail Associate
1 week ago
Position Overview:
The Marina Retail Associate is responsible for delivering exceptional service to guests and visitors, assisting them with their purchases, reservations, and inquiries. This role involves answering phone calls in accordance with company standards and addressing boater questions effectively. The ideal candidate will provide outstanding customer service that not only meets but exceeds expectations, while also anticipating the needs of guests. Responsibilities include managing mail services by collecting, organizing, and cataloging items for boaters, as well as handling reservations and providing comprehensive information regarding slip availability and associated costs. Regular inventory checks and adherence to cash handling protocols are also key components of this position.
About the Marina Environment
At our marina, teamwork is paramount. As a member of our marina staff, you will receive cross-training to perform a variety of roles within our operations. Flexibility and a willingness to assist in various tasks are essential, especially during peak boating seasons or emergencies. The phrase "That's not my job" does not apply here; we value well-rounded team members who are eager to grow and explore future opportunities.
Key Responsibilities:
- Support daily retail operations within the marina.
- Create a welcoming atmosphere for guests, ensuring they feel valued and comfortable.
- Deliver exceptional customer service that goes beyond expectations.
- Operate the point of sale (POS) system, completing necessary paperwork and inventory counts.
- Receive and manage stock inventory, assisting with organization and record-keeping.
- Maintain cleanliness and organization of the store, following a daily cleaning checklist.
- Process exchanges, returns, and refunds in line with company policies.
- Adhere to cash handling procedures diligently.
- Report any accidents, injuries, or spills immediately.
- Perform additional duties as assigned, utilizing skills and adapting to various conditions as necessary.
Qualifications:
- High School Diploma or equivalent (GED).
- Preferred experience in customer service.
- Desirable background in retail.
- Previous marina experience is a plus.
Essential Skills:
- Strong interpersonal skills with the ability to manage conflicts effectively.
- Service-oriented mindset with a positive attitude.
- Ability to work with a sense of urgency.
- Attention to detail in all tasks.
- Effective and courteous communication with teammates and guests.
- Commitment to following policies while seeking improvements in processes.
- Adaptability to changing priorities to meet team or guest needs.
Physical Requirements:
- Primarily indoor work in a well-ventilated environment.
- Proficient in using office equipment, including computers and POS systems.
- Ability to stand for extended periods.
- Capability to bend, lift, and reach as necessary.
- Ability to lift items weighing up to 20 pounds.
Work Schedule:
Our marina operates seven days a week, typically from morning until sunset. We strive to offer flexibility while ensuring adequate staffing to meet guest needs. Weekend availability is required.
-
Marina Retail Associate
1 week ago
Key West, United States Integra Marinas Full timePosition Overview:The Marina Store Associate is responsible for delivering exceptional service to guests and visitors, assisting them with their purchases, making reservations, and addressing inquiries. This role includes answering phone calls in accordance with company standards and responding to boater inquiries. The Associate is expected to provide...
-
Marina Front Office Associate
2 weeks ago
Longboat Key, Florida, United States Cannons Marina Full timeJob OverviewSalary: $19.00 per hourPosition SummaryCannons Marina is seeking a dependable and enthusiastic individual to become part of our team in a part-time capacity. This role is crucial for maintaining the smooth operation of our marina's front office.Key ResponsibilitiesThe selected candidate will be responsible for various administrative and customer...
-
Receptionist at a Premier Marina
1 week ago
Longboat Key, Florida, United States Cannons Marina Full timeJob OverviewSalary: $19.00 per hourPosition SummaryCannons Marina is seeking a dependable and enthusiastic individual to become a part of our dynamic team. This is a part-time role that requires a proactive approach to guest services.Key ResponsibilitiesThe successful candidate will manage the marina's retail operations, oversee front office cash handling,...
-
Marina Retail Assistant
2 weeks ago
Key West, United States Integra Marinas Full timePosition Overview:The Marina Store Support Specialist is responsible for delivering friendly, attentive, and helpful service to guests and visitors making purchases from the store, handling reservations, and addressing inquiries. This role involves answering phone calls in accordance with company standards and responding to guest and boater questions....
-
Marina Store Associate
1 month ago
Key West, United States Integra Marinas Full timeJob Summary:The Ship Store Assistant provides friendly, courteous, and helpful service to the guests and visitors with purchases from the store, make reservations or answer inquiries. Responsible to answer phones within company standard and responds to guest /boater inquiries. Provides excellent guest service that exceeds expectations and anticipate...
-
Recreation Assistant
3 months ago
Naval Air Station Key West, United States Commander, Navy Installations Part timeGeneral (Duties include but are not limited to): Prepares and maintains required administrative reports and forms (e.g., utilization data, financial forms, procurement forms, invoices). Performs numerous duties for successful daily operations (e.g., collection of fees; completion of retail sales transactions on point of sales, receipt book, or cash...
-
Guest Services Coordinator
2 weeks ago
Longboat Key, Florida, United States Cannons Marina Full timeJob OverviewCompensation: $19.00 per hourPosition Summary:Cannons Marina is seeking a dependable and enthusiastic individual to become a part of our team in a part-time capacity. The ideal candidate will embody professionalism and a positive demeanor while managing front office responsibilities.Key Responsibilities:Oversee the marina's retail space,...
-
Maintenance Associate
2 weeks ago
Key West, United States Suntex Marina Investors, LLC Full timeDUTIES AND RESPONSIBILITIES: 1. Inspect and troubleshoot equipment and systems (e.g. ventilation) 2. Provides the highest level of customer and guest services, expedites any and all maintenance requests from management. 3. Do garden/yard upkeep by mowing lawn, collecting trash etc. 4. Performs opening and closing job duties 5. Install appliances and...
-
Retail Sales Specialist
2 weeks ago
Key West, Florida, United States Oasis Marinas Full timeJob Overview:The Retail Sales Specialist plays a crucial role in providing top-notch assistance to customers seeking boating products and services. In collaboration with the management team, this position focuses on delivering outstanding customer experiences while ensuring the store remains organized and inviting. The primary goal of this role is to foster...
-
Marina Operations Technician
2 weeks ago
Key Largo, Florida, United States Castle Group Full timePosition Overview:The Marina Operations Technician is responsible for the upkeep and maintenance of the grounds, facilities, and amenities within the Condominium or Homeowners Association (HOA). Reporting directly to the Dock Master or Property Manager, this role ensures that all mechanical systems and equipment are operational and maintained in a clean and...
-
Café Service Attendant
2 weeks ago
Key Largo, Florida, United States Reefhouse Resort & Marina Full timeJob OverviewCafé Service Attendant Summary: The Café Service Attendant at Reefhouse Resort & Marina is a full-time position within the hospitality sector, dedicated to crafting and serving exceptional coffee beverages while delivering outstanding customer service.Compensation & Benefits for the Café Service Attendant:The Café Service Attendant is...
-
Marina Operations and Maintenance Specialist
1 week ago
Key Largo, Florida, United States Castle Group Full timePosition Overview:The Marina Operations and Maintenance Specialist plays a crucial role in upholding the standards of the Condominium or Homeowners Association (HOA). Reporting directly to the Dock Master or Property Manager, this individual is responsible for ensuring that all mechanical systems and equipment are operational and maintained in a pristine and...
-
Marina Operations and Maintenance Specialist
2 weeks ago
Key Largo, Florida, United States Castle Group Full timePosition Overview:The Marina Operations and Maintenance Specialist is responsible for the upkeep of the grounds, facilities, and amenities associated with the Condominium or Homeowners Association (HOA). Reporting directly to the Dock Master or Property Manager, this role ensures that all mechanical systems and equipment are in optimal working condition and...
-
Retail Associate
3 months ago
West Boylston, United States SAS Retail Services Full timeWhy us? SAS Retail Services is part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area. We display it, we move it, and we track it! Start building your career working with amazing people. Our on-the-job training will build your skills in category resets and product placement. If you like the...
-
Wireless Retail Sales Associate
1 week ago
West Boylston, United States OSL Retail Services Full timeWireless Retail Sales Associate Full-time +Base Salary $14.00 /hour+ Commission and Unlimited earning potential+ Benefits package! Walmart USA has partnered with OSL to operate its wireless kiosk locations across the United States. As a Retail Sales Associate, you will help customers connect with their wireless communication needs by processing new...
-
Retail Merchandise Associate
2 weeks ago
Key West, United States TJ Maxx Full timeStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...
-
Retail Sales Associate
3 days ago
Key West, Florida, United States Holiday Diver Full timeJob SummaryHoliday Diver is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for generating sales of destination, enhancement, and lifestyle products by providing exceptional customer service and education.Key ResponsibilitiesGenerate sales of all product categories, including...
-
Retail Sales Associate
4 weeks ago
Key West, United States Historic Tours Full timeJob Summary The Retail Sales Associate’s responsibilities include but are not limited to: Greet customers with a smile and make them feel welcome; offer to assist them. Be knowledgeable of our products and pricing. Use sales techniques to drive sales to meet daily goals. Be exact or highly accurate when handling cash, checks, and credit cards. Verify and...
-
Retail Operations Leader
2 weeks ago
Key West, Florida, United States General Nutrition Corporation Full timeCompany Overview: As a pioneer in health and wellness since 1935, GNC inspires individuals to achieve their aspirations with a trusted and diverse range of products in the market.Team Culture: At GNC, we prioritize our customers and continuously foster innovation and collaboration to introduce groundbreaking solutions that transform aspirations into reality....
-
Retail Sales Associate
3 months ago
Key West, United States Crazy Shirts Full timeJob DetailsJob Location 281 Key West North - Key West, FL Salary Range $15.00 Hourly DescriptionSummary: Crazy Shirts purpose is to create original and memorable artwork on quality products that take our customers on the endless vacation in everyday life. The Sales Associate supports this purpose by providing outstanding customer service and maintaining...