Café Service Attendant

2 weeks ago


Key Largo, Florida, United States Reefhouse Resort & Marina Full time
Job Overview

Café Service Attendant Summary: The Café Service Attendant at Reefhouse Resort & Marina is a full-time position within the hospitality sector, dedicated to crafting and serving exceptional coffee beverages while delivering outstanding customer service.


Compensation & Benefits for the Café Service Attendant:
The Café Service Attendant is entitled to a competitive salary based on relevant experience.

  • Health Coverage
  • Dental Coverage
  • Vision Coverage
  • Life Insurance
  • Retirement Plan
  • Short-Term Disability
  • Complimentary Associate Parking
  • Free Meal for each shift worked
  • 25% Discount at Resort Outlets
  • Hotel Discounts
  • Friends and Family Rate


Key Responsibilities for the Café Service Attendant:

  • Crafts and serves coffee beverages by adhering to established recipes and preparation methods for drinks like espresso, latte, and cappuccino.
  • Processes customer payments through the point-of-sale system after taking food and beverage orders.
  • Manages inventory by ordering, receiving, and stocking supplies and retail items.
  • Prepares and serves a variety of beverages and food items, including soups, sandwiches, and pastries.
  • Responds to customer inquiries regarding menu selections.
  • Promotes and suggests menu items to enhance customer experience.
  • Maintains equipment and inventory by performing cleaning, troubleshooting, and scheduling repairs.
  • Addresses customer orders, questions, and concerns in a courteous and efficient manner.
  • Handles cash and credit transactions accurately, following established cash-handling protocols.
  • Delivers prompt and efficient service to customers.
  • Demonstrates comprehensive knowledge of all menu offerings.
  • Adheres to health and safety regulations.
  • Keeps the work area clean and organized.
  • Evaluates and improves processes to enhance service quality and efficiency.
  • Works to attract new clientele and expand menu offerings.
  • Performs additional duties as assigned by management with a sense of urgency.
  • Understands and applies all safety and sanitation protocols as outlined in the safety program and reports any incidents to management.
  • Complies with all company policies and procedures as detailed in the Staff Member Handbook.

At Reefhouse Resort & Marina, we are dedicated to providing equal employment opportunities and ensure that no individual faces discrimination based on race, religion, color, gender, age, national origin, sexual orientation, veteran status, disability, genetic information, service in the uniformed services, or any other classification protected by applicable federal, state, or local law.



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