Patient Service Coordinator

3 days ago


Germantown, Maryland, United States MedStar Health Full time
Job Summary:

MedStar Health is seeking a PRN Patient Service Coordinator to join our team at our Urgent Care in Germantown. As a Patient Service Coordinator, you will be responsible for providing exceptional customer service to patients by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic information, insurance verifications, and taking copayments. You will also be responsible for scheduling and coordinating efficient patient flow through the practice or hospital department assigned.

Key Responsibilities:
  • Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner.
  • Manages the intake of patients into the practice, screens for emergent conditions, registers, verifies, and explains patient responsibility for payment.
  • Performs check in and check out procedures by inputting patient charges and verifying demographic and insurance information.
  • Coordinates efficient patient flow through the practice or hospital department assigned.
  • Supports organization initiatives related to new technology, clinical programs, and improving the patient experience.
Requirements:
  • 6 months - 1 year providing high-quality customer service required, preferably in a healthcare setting.
  • Working knowledge of IDX/GE Centricity business preferred.
  • High School Diploma or GED.
  • CPR Certification.


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