Bilingual Patient Service Representative

3 days ago


Germantown, Maryland, United States Community Radiology Associates Full time

Job Summary:

Community Radiology Associates is seeking a highly skilled and customer-focused Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for delivering exceptional patient care and ensuring a seamless experience for our patients.

Key Responsibilities:

  • Greet and register patients in a friendly and service-oriented manner.
  • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
  • Collect and log all co-pays and fees.
  • Answer and transfer incoming phone calls.
  • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
  • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
  • Coordinate with the back-office staff for timely and effective care of patients.

Requirements:

  • High School Diploma or GED.
  • Intermediate to advanced computer skills.
  • Strong multitasking and communication skills.
  • Experience providing exceptional customer service.
  • Fluent in English and Spanish.
  • 1 year Medical terminology knowledge and recent medical/radiology office experience is required.

What We Offer:

  • A dynamic and team-focused work environment.
  • Opportunities for professional growth and development.
  • A competitive hourly rate of $18.00 - $24.00.


  • Germantown, Maryland, United States Jay Jarvis State Farm Full time

    Position OverviewJay Jarvis State Farm is seeking a dedicated Bilingual Customer Service Representative to join our team. We welcome individuals with no prior insurance experience, as we provide comprehensive training for the right candidate who possesses a positive attitude.The primary responsibility of this role is to deliver exceptional service,...


  • Germantown, Maryland, United States RadNet Full time

    Job SummaryWe are seeking a highly skilled and multilingual Patient Service Representative to join our team at RadNet. As a key member of our customer service team, you will be responsible for delivering exceptional patient experience and ensuring seamless interactions with our patients, providers, and payors.Key ResponsibilitiesPatient Registration and...


  • Germantown, Maryland, United States Community Radiology Associates Full time

    Job SummaryCommunity Radiology Associates is seeking a highly skilled and customer-focused Patient Service Representative Float to join our team. As a Patient Service Representative Float, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesGreet and register patients in a...


  • Germantown, Maryland, United States RadNet Full time

    Job SummaryRadNet is seeking a highly skilled Patient Service Representative Float to join our team. As a Patient Service Representative Float, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers. You will be the first point of contact for patients, answering questions, and addressing concerns in...


  • Germantown, Maryland, United States Community Radiology Associates Full time

    Job Summary:Community Radiology Associates is seeking a highly skilled and customer-focused Patient Service Representative to join our team. As a Patient Service Representative, you will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.Key Responsibilities:Greet and register patients in a friendly...


  • Germantown, Maryland, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionFYZICAL Therapy and Balance Centers is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our staff, you will play a vital role in providing exceptional patient care and ensuring a seamless experience for our clients.Responsibilities:Patient Scheduling: Coordinate patient...


  • Germantown, Maryland, United States Giant Food Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.Key ResponsibilitiesProvide...


  • Germantown, Maryland, United States Jay Jarvis State Farm Full time

    Job Opportunity**About Us**Jay Jarvis State Farm is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative, you will play a vital role in providing exceptional service to our customers, helping them navigate their insurance needs, and contributing to the growth and success of our...


  • Germantown, Maryland, United States Domino's Pizza LLC Full time

    We are seeking a talented individual to join our growing team at Domino's Pizza LLC as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Respond to customer inquiries and resolve...


  • Germantown, Maryland, United States Jay Jarvis State Farm Full time

    Job Opportunity**About Us**Jay Jarvis State Farm is seeking a highly motivated and customer-focused individual to join our team as a Licensed Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional service to our customers and helping us achieve our business goals.Key ResponsibilitiesEstablish and...


  • Germantown, Maryland, United States Miguel Malca - State Farm Agent Full time

    About the RoleMiguel Malca - State Farm Agent is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.ResponsibilitiesCustomer Relationship Building: Establish and maintain...


  • Germantown, Maryland, United States Staff My Agency Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agency team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Relationship Building: Establish and maintain strong...


  • Germantown, Maryland, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza delivery company with a strong commitment to customer satisfaction and employee growth. Our team is dedicated to providing excellent service and ensuring a safe and stable work environment.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service...


  • Germantown, Maryland, United States Shopsofsaddlecreek Full time

    Core Responsibilities:Uphold our core values and exemplify them through daily actions.Ensure adherence to all company policies and procedures.Additional tasks may be assigned by the Store Manager or Sales Leadership.Client Service Excellence:Deliver outstanding service by anticipating client needs and exceeding expectations, while following our service...


  • Germantown, Maryland, United States Adventist HealthCare Full time

    Position Overview:As a vital member of our outpatient imaging team, the Patient Services Specialist plays a crucial role in delivering exceptional service to our patients. This position is based in a dynamic healthcare environment where compassion and efficiency are paramount.Key Responsibilities:• Welcome and guide patients for appointments, tests, and...


  • Germantown, Maryland, United States Adventist HealthCare Full time

    Position Overview:As a vital member of the Adventist HealthCare team, the Patient Services Specialist plays a crucial role in ensuring a seamless experience for patients in the outpatient imaging department.Key Responsibilities:Welcome and guide patients for appointments, tests, and inquiries, utilizing exceptional customer service skills.Manage patient...


  • Germantown, Maryland, United States Adventist HealthCare Full time

    Position Overview:Adventist Outpatient Imaging is seeking a dedicated Patient Services Specialist to join our team. This role is essential in ensuring a seamless experience for our patients at our outpatient imaging facility. Key Responsibilities:As a Patient Services Specialist, your primary duties will include: • Welcoming and guiding patients through...


  • Germantown, Maryland, United States Adventist HealthCare Full time

    Position Overview:Adventist HealthCare is seeking a dedicated Patient Services Specialist to support our outpatient imaging department. This role is essential in delivering exceptional service and ensuring a smooth patient experience.Key Responsibilities:Welcome and assist patients with appointments, tests, and inquiries using excellent customer service...


  • Germantown, Maryland, United States Adventist HealthCare Full time

    Position Overview:As a vital member of the Adventist HealthCare team, the Patient Services Specialist plays a crucial role in delivering exceptional service within our outpatient imaging department.Key Responsibilities:Welcome and assist patients with appointments, tests, and inquiries, utilizing strong interpersonal skills and effective communication...


  • Germantown, Maryland, United States Staff My Agency Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and helping them navigate their insurance needs.Key...