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Patient Service Coordinator

2 months ago

Germantown, Maryland, United States Medstar Full time

Job Summary:

MedStar Health is seeking a PRN Patient Service Coordinator to provide exceptional customer service to patients at our Urgent Care in Germantown. As a Patient Service Coordinator, you will be responsible for greeting patients with a warm and friendly smile, managing the intake process, verifying demographic and insurance information, and coordinating efficient patient flow.

As a member of our team, you will have the opportunity to work with a leading healthcare system in the Baltimore-Washington metro region, recognized for its commitment to excellence and patient-centered care.

Primary Duties:

  • Serves as the initial contact person at the medical practice or hospital department, greeting patients in a courteous and professional manner.
  • Manages the intake of patients into the practice, screens for emergent conditions, registers, verifies and explains patient responsibility for payment.
  • Performs check-in and check-out procedures by inputting patient charges and verifying demographic and insurance information.
  • Coordinates efficient patient flow through the practice or hospital department assigned.
  • Supports organization initiatives related to new technology, clinical programs, and improving the patient experience.

Qualifications:

  • 6 months to 1 year of providing high-quality customer service required, preferably in a healthcare setting.
  • Working knowledge of IDX/GE Centricity business preferred.
  • High School Diploma or GED.
  • CPR Certification.

Why MedStar Health?

At MedStar Health, we are committed to delivering exceptional patient care and improving the health of our communities. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation and benefits package.

Apply Today:

Ready to take the next step in your career? Apply now to join our team of dedicated healthcare professionals and make a difference in the lives of our patients.