Bilingual Patient Service Representative

3 days ago


Germantown, Maryland, United States Community Radiology Associates Full time
Job Title: Bilingual Patient Service Representative

At Community Radiology Associates, we are seeking a highly skilled and customer-focused Bilingual Patient Service Representative to join our team. As a key member of our patient service team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities:
  • Greet and register patients in a friendly and service-oriented manner.
  • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
  • Collect and log all co-pays and fees.
  • Answer/transfer incoming phone calls.
  • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
  • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
  • Coordinate with the back-office staff for timely and effective care of patients.
Requirements:
  • High School Diploma or GED.
  • Intermediate to advanced computer skills.
  • Strong multitasking and communication skills.
  • Experience providing exceptional customer service.
  • Fluent in English and Spanish.
  • 1 year Medical terminology knowledge and recent medical/radiology office experience is required.

We offer a competitive hourly rate of $24.00 and a dynamic work environment with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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