IT Support Specialist
3 weeks ago
We are seeking a highly motivated and detail-oriented IT Intern to join our team at Oak View Group. As an IT Intern, you will play a critical role in supporting our in-house IT department in various areas, including new hire technology setup and onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support.
Key Responsibilities- Install, configure, and troubleshoot computer systems, hardware, and software.
- Enter, verify, and resolve data entry errors in databases, systems, and spreadsheets.
- Follow established procedures and processes for computer maintenance.
- Provide training and support to team members in the use of computer systems and software.
- Set up new employees' technology, including laptops, desktops, and mobile devices.
- Provide onboarding training on how to use the company's IT systems and applications.
- Provide technical support to employees who are having problems with their hardware or software.
- Support the company's digital signage network.
- Troubleshoot problems and ensure that the network is secure.
- Administer the company's O365 environment.
- Conduct a daily cybersecurity review of all systems, emails, and endpoints.
- Actively pursuing an undergraduate or graduate degree at an accredited college or university, preferably in Business Administration, Business Technology, Information Technology, computer science, or a related field.
- Knowledge of computer systems and software.
- Familiarity with hardware and software installation.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and customer service skills.
- Able to work independently and as part of a team.
- Able to learn quickly and adapt to changing technology.
The IT Intern will work in an office setting with minimal adverse exposure to environmental hazards. The noise level in the work environment is usually quiet to moderate. Frequent computer use at a workstation. Frequent interaction with employees, clients, vendors, and the general public via email, telephone, delivery correspondence, and/or face-to-face.
Equal Opportunity EmployerOak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis.
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