Field Support Specialist
2 days ago
Join Antech Diagnostics, a leading provider of veterinary diagnostic solutions, as a Field Support Specialist. In this role, you will play a critical part in ensuring the successful installation, training, and ongoing support of our diagnostic systems and services.
Key Responsibilities:- Provide exceptional installation, training, and support services to customers, ensuring a seamless onboarding experience.
- Collaborate with sales teams to identify customer needs and develop effective solutions.
- Troubleshoot technical issues and provide timely resolutions to ensure minimal downtime.
- Develop and maintain strong relationships with customers, understanding their unique needs and preferences.
- Stay up-to-date with product knowledge and technical advancements to provide expert support.
- 4+ years of relevant technical experience, preferably in veterinary diagnostics or a related field.
- Strong communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
- Intermediate knowledge of Microsoft Office Suite and other computer software.
- Ability to travel extensively, up to 75% of the time, with frequent clinic visits and overnight stays.
- A competitive salary range of $58,600 - $68,000 annually.
- A comprehensive benefits package, including medical, dental, vision, and 401(k) matching.
- Opportunities for professional growth and development, with a focus on customer satisfaction and technical expertise.
At Antech Diagnostics, we are committed to making a positive impact on animal healthcare. If you are passionate about delivering exceptional customer support and have a strong technical background, we encourage you to apply for this exciting opportunity.
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