Customer Support Specialist

6 days ago


Rancho Cucamonga, California, United States Bikram Yoga Rancho Cucamonga Full time
{"title": "Remote Online Chat Representative", "description": "Job Summary

We are seeking a skilled Remote Online Chat Representative to provide exceptional customer support via live chat, ensuring a seamless experience for our clients and prospects.

Key Responsibilities
  • Respond to incoming chats from potential and current clients regarding inquiries about services, pricing, project updates, and technical issues.
  • Troubleshoot client concerns or questions in real-time, providing quick and accurate solutions or escalating issues to relevant internal teams.
  • Provide detailed information about our digital marketing services, including SEO, web design, social media management, and more.
  • Engage with website visitors to gather information, qualify leads, and schedule follow-up consultations with the sales team.
  • Track client conversations and follow up on any pending questions or unresolved issues to ensure client satisfaction.
  • Log all interactions and client details into the CRM system, maintaining accurate and up-to-date records of customer interactions.
Requirements
  • Strong written communication skills with an ability to convey information clearly and professionally.
  • Prior experience in online chat support or customer service is preferred.
  • Ability to manage multiple chat conversations simultaneously and remain organized.
  • Comfortable with using chat software and CRM tools (training provided).
  • Excellent problem-solving skills and ability to handle inquiries efficiently.
  • Ability to work independently in a remote environment.
Perks
  • Flexible work schedule to accommodate your personal lifestyle.
  • Paid training to ensure you're fully prepared for the role.
  • All necessary equipment (laptop, headset, etc.) will be provided.
  • Opportunity to work in the exciting and fast-growing digital marketing industry.
", "lang_code": "en"}

  • Rancho Cucamonga, California, United States Operation Support Inc Full time

    Job OpportunityAt Operation Support Inc, we are seeking a highly skilled and bilingual individual to join our team as an Administration Assistant. This is a permanent position that requires a long-term commitment.Key ResponsibilitiesProvide consulting services to customers regarding DMV services and prices, including plate prices, tags, and smog...


  • Rancho Cucamonga, California, United States Bikram Yoga Rancho Cucamonga Full time

    Remote Online Chat RepresentativeWe are seeking a highly skilled and customer-focused Remote Online Chat Representative to join our team at Amplified Digital Agency. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients and prospects via live chat, ensuring a seamless and efficient...


  • Rancho Cucamonga, California, United States ADEAF Inc. Full time

    Administrative Support SpecialistAt ADEAF Inc., we are seeking a highly skilled Administrative Support Specialist to join our team. The successful candidate will be responsible for providing administrative support to our staff, ensuring the smooth operation of our office.Key Responsibilities:Scheduling and Calendar ManagementCommunication and Customer...


  • Rancho Cucamonga, California, United States South Coast Children's Society Full time

    Job SummaryWe are seeking a highly skilled and compassionate Family Support Specialist to join our team at South Coast Children's Society. As a key member of our Wraparound Program, you will play a vital role in providing intensive, family-centered services to children and families in need.Key ResponsibilitiesCoordinate and facilitate Child and Family Team...


  • Rancho Cucamonga, California, United States South Coast Children's Society Full time

    Job SummaryWe are seeking a highly skilled and compassionate Family Support Specialist to join our team at South Coast Children's Society. As a key member of our Wraparound Program, you will play a vital role in providing intensive, family-centered services to children and families in need.Job DescriptionKey Responsibilities:Coordinate and facilitate Child...


  • Rancho Cucamonga, California, United States Bikram Yoga Rancho Cucamonga Full time

    Remote Online Chat RepresentativeWe are seeking a highly skilled and customer-focused Remote Online Chat Representative to join our team at Amplified Digital Agency. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients and prospects via live chat, ensuring a smooth and efficient experience for...


  • Rancho Cucamonga, California, United States South Coast Children's Society Full time

    Job OverviewPROGRAM SUMMARY:At South Coast Children's Society, we are dedicated to offering our employees competitive pay, avenues for professional development, access to a variety of client demographics, clinical independence, and a robust support network of experienced colleagues. The Family Support Specialist serves as a vital resource for parents and...


  • Rancho Cordova, California, United States Manpower Group Inc. Full time

    About the Role:We are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team at Manpower Group Inc. As a key member of our service desk, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring a seamless experience for our customers.Key...


  • Rancho Cucamonga, California, United States Quantilus Full time

    {"title": "Customer Service Representative", "description": "Job SummaryQuantilus is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to...


  • Rancho Cucamonga, California, United States Ramsoft Full time

    About UsRamSoft is a leading provider of cloud-based medical software solutions for radiologists worldwide. We're a global business with 200+ employees located worldwide, and we're committed to delivering innovative solutions that meet the evolving needs of our customers.Job SummaryWe're seeking a highly skilled Customer Onboarding Manager to join our team....


  • Rancho Cucamonga, California, United States iStaffing Full time

    Job OverviewiStaffing is seeking a dedicated Order Processing and Financial Support Specialist to join our team. This role primarily focuses on managing orders while also providing essential support in financial operations.Key ResponsibilitiesOrder Management:Handle order processing efficiently.Ensure accuracy of orders, including SKUs and pricing.Perform...


  • Rancho Cucamonga, California, United States TeamLogic IT Full time

    Job Title: Senior IT TechnicianAt TeamLogic IT, we're committed to providing exceptional IT services to small- and medium-sized businesses across North America. We're seeking a highly skilled Senior IT Technician to join our team and help us deliver top-notch support to our clients.Job SummaryThe Senior IT Technician will be responsible for ensuring the...


  • Rancho Cucamonga, California, United States Ramsoft Full time

    About UsRamSoft is a leading provider of cloud and cloud-native RIS/PACS software platforms for radiologists worldwide. Our company is committed to delivering innovative solutions that meet the evolving needs of the healthcare industry.Job SummaryWe are seeking a highly skilled Customer Onboarding Manager to join our team. The successful candidate will be...


  • Rancho Cucamonga, California, United States Ramsoft Full time

    About UsRamSoft is a leading provider of cloud-based medical software solutions, dedicated to delivering innovative and collaborative products to radiologists worldwide. With a global presence and a team of over 200 employees, we are committed to excellence and growth.Job SummaryWe are seeking a highly skilled Customer Onboarding Manager to join our team. As...


  • Rancho Cucamonga, California, United States Dog Haus Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Specialist at Dog Haus Rancho Cucamonga. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Provide top-notch customer service...


  • Rancho Cucamonga, California, United States Charter Tech Services Full time

    Job SummaryCharter Tech Services is seeking a skilled IT Support Technician to join our team. As an IT Support Technician, you will be responsible for providing technical assistance and support to our clients. This is a full-time position located onsite at our client's office in Rancho Cucamonga, CA.Key ResponsibilitiesAdministration and troubleshooting of...


  • Rancho Cucamonga, California, United States Dog Haus Full time

    Job Opportunity at Dog HausWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Specialist. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience at our restaurant.Key Responsibilities:Provide outstanding customer...


  • Rancho Cucamonga, California, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly skilled Grants Development and Management Technical Support Specialist to join our team. This is a full-time, 12-month, classified bargaining unit position.Key ResponsibilitiesOversee post-award activities of government grants and contracts to ensure institutional compliance with federal, state, and grant...


  • Rancho Cucamonga, California, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly skilled Grants Development and Management Technical Support Specialist to join our team. The successful candidate will be responsible for supporting the college's development, compliance, and implementation of grants from award to close-out in accordance with individual awards and all applicable federal, state, and agency...


  • Rancho Cucamonga, California, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly skilled Grants Development and Management Technical Support Specialist to join our team. The successful candidate will be responsible for supporting the college's development, compliance, and implementation of grants from award to close-out in accordance with individual awards and all applicable federal, state, and agency...