IT Support Specialist

1 week ago


Rancho Cucamonga, California, United States Charter Tech Services Full time
Job SummaryCharter Tech Services is seeking a skilled IT Support Technician to join our team. As an IT Support Technician, you will be responsible for providing technical assistance and support to our clients. This is a full-time position located onsite at our client's office in Rancho Cucamonga, CA.Key Responsibilities
  • Administration and troubleshooting of Windows-based devices
  • Administration of Microsoft 365 / Office 365
  • Administration of a Google-based environment including Google Workspace and Chromebooks
  • Basic Apple MAC-based administration and troubleshooting
  • Providing training and assistance to end users
  • Managing and responding to tickets via ZenDesk
Requirements
  • 1+ years of experience supporting users in a helpdesk role
  • Excellent communication and interpersonal skills
  • Presentation skills: must present yourself well
  • Initiative: self-starter capable of managing a task list and identifying new items that need to be completed
  • Multitasking: comfortable tracking multiple items at once
About Charter Tech ServicesCharter Tech Services is a fast-growing IT firm founded in San Diego 15 years ago. We service private sector and public sector clients.

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