Retail Operations Leader

2 weeks ago


Chicago, Illinois, United States Emerging Blue Jobs Full time
Job Overview

We are in search of a dedicated and experienced Store Manager to guide our flagship retail location. The Store Manager plays a pivotal role in enhancing business performance through effective sales strategies, adherence to operational guidelines, comprehensive training, and meticulous stock oversight.

This position demands a proactive and customer-focused leader who can manage daily operations while fostering a culture of exceptional service aligned with our brand values. As the Store Manager, you will be instrumental in ensuring that the team meets operational and organizational benchmarks.

Key ResponsibilitiesBusiness Leadership
  • Maximize sales performance to consistently meet budgetary goals while ensuring operational integrity and profitability.
  • Analyze store performance metrics and report on business trends to address all aspects of operations.
  • Exemplify sales leadership by engaging with customers and ensuring top-tier service is delivered.
  • Manage stock levels through effective communication with relevant departments to optimize sales and align with product launches.
  • Educate associates on current collections to ensure a well-informed team that embodies brand principles.
  • Foster relationships and propose local events to enhance community engagement and drive sales.
Client Development
  • Utilize a client strategy to retain and cultivate high-potential customers, achieving business objectives.
  • Enhance brand visibility and market presence through community outreach and company-sponsored initiatives.
  • Lead the team in delivering superior customer service and after-sales support to build customer loyalty.
  • Gather and analyze customer data to personalize future engagement opportunities.
Operational Management
  • Oversee all HR functions including recruitment, training, and performance appraisals.
  • Ensure the store meets health and safety standards and is well-maintained.
  • Monitor expenses and manage the store operating budget effectively.
  • Supervise the processing of merchandise requests and shipments.
  • Maintain organization of company assets in accordance with established guidelines.
Inventory and Merchandising
  • Collaborate with management to plan seasonal buys and store activities.
  • Manage inventory control processes to ensure accuracy and efficiency.
  • Anticipate trends and communicate relevant market information to management.
  • Uphold visual merchandising standards to reflect the company’s image and values.
Qualifications
  • A minimum of 7 years of experience in retail management, preferably in a luxury flagship environment.
  • A Bachelor's Degree in a relevant field is preferred.
  • Strong analytical skills to interpret sales reports and identify trends.
  • Proven ability to enhance customer experiences and drive measurable results.
  • Excellent organizational and communication skills.
  • Proficiency in Microsoft Office Suite.
  • A passion for the fashion industry and flexibility to work a retail schedule.

Compensation to be determined.



  • Chicago, Illinois, United States Jenni Kayne Full time

    **Retail Operations Leader - Chicago**at Jenni Kayne Chicago **Jenni Kayne is a California lifestyle brand dedicated to inspiring women to embrace a fulfilling lifestyle every day. We offer a range of wardrobe essentials and home goods that embody effortless style and comfort. Our mission is to empower women to live well, both collectively and individually....


  • Chicago, Illinois, United States Citi Trends Full time

    External Description Citi Trends is seeking a committed Retail Operations Leader to become part of our team at one of the most prominent chains in the value-oriented urban fashion sector. As we expand, this is your opportunity to take charge and guide our store's success. In this position, you will be the cornerstone of our retail environment. Your...


  • Chicago, Illinois, United States Michaels Stores Full time

    Position Overview:As a Retail Operations Leader, you will play a crucial role in overseeing the daily functions of our store. Your primary focus will be on managerial responsibilities, ensuring that our team delivers exceptional customer service while meeting business objectives.Key Responsibilities:Lead and manage all store operations, ensuring compliance...


  • Chicago, Illinois, United States The Tile Shop, Inc. Full time

    The Tile Shop, Inc. is seeking a dynamic Retail Operations Leader who embodies a passion for team development and sales excellence. We are looking for exceptional, knowledgeable, and driven leaders whose primary focus is to deliver unparalleled guidance to their team while exemplifying outstanding customer service.Key Responsibilities:Recruit, train, and...


  • Chicago, Illinois, United States Qonten Full time

    Job SummaryWe are seeking a top-tier retail operations leader to join our team at Qonten. As a Retail Operations Director - Central Territory, you will be responsible for developing long-term strategies in collaboration with our HR, Talent Acquisition, and Loss Prevention partners.Key ResponsibilitiesDrive a multi-unit business with a successful background...


  • Chicago, Illinois, United States The J. Jill Group , Inc. Full time

    About Our Brand:J.Jill is a prominent lifestyle brand dedicated to providing a diverse range of apparel, footwear, and accessories that empower our customers to navigate their lives effortlessly. Our brand embodies a thoughtful and inspired style that honors the entirety of womanhood, focusing on simplicity and meaningful design. With over 200 retail...


  • Chicago, Illinois, United States Ross Full time

    GENERAL OVERVIEW: Accountable for overseeing all facets of the Store's operations. Directs the complete functioning of the Store to guarantee that Company standards and optimal practices are consistently upheld. Recruits, trains, and cultivates a leadership team to achieve targeted sales and profit outcomes while fostering a welcoming and accessible...


  • Chicago, Illinois, United States Emerging Blue Jobs Full time

    Job OverviewWe are seeking a dedicated and experienced Store Manager to oversee our flagship retail operations. This role is pivotal in driving business success through effective sales strategies, adherence to operational standards, training, and inventory management.Key ResponsibilitiesBusiness LeadershipMaximize sales performance to achieve budget...


  • Chicago, Illinois, United States Emerging Blue Jobs Full time

    Job OverviewWe are in search of a dedicated and experienced Store Manager to oversee our flagship retail operations. The Store Manager will play a pivotal role in driving sales performance, ensuring operational excellence, and fostering a high level of customer satisfaction.Key ResponsibilitiesSales LeadershipMaximize sales performance to meet budget...


  • Chicago, Illinois, United States Bottega Veneta SA Full time

    Position OverviewWe are in search of a dedicated Retail Operations Leader to join our esteemed team at Bottega Veneta. This role is pivotal in ensuring the seamless functioning of our retail environment, fostering a culture of excellence and customer satisfaction.Key ResponsibilitiesOversee daily store operations, ensuring optimal business performance and...


  • Chicago, Illinois, United States H&M Group Full time

    Position Overview: The Retail Operations Leader plays a pivotal role in driving Sales and Profit objectives within the store by implementing strategies that ensure an exceptional Customer Experience throughout the department and the overall store. This role collaborates closely with legal guidelines and H&M's standards, policies, and procedures to fulfill...

  • Retail Ambassador

    2 days ago


    Chicago, Illinois, United States Allbirds Retail Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Ambassador. As a key member of our retail team, you will be responsible for delivering an exceptional customer experience, maintaining a high level of store appearance and organization, and contributing to the store's sales and NPS goals.Key...


  • Chicago, Illinois, United States Mejuri Inc. Full time

    Position Overview: As a Retail Operations Leader, you embody a dynamic presence with outstanding customer service and sales expertise. Reporting directly to the District Manager, your mission is to enhance the visibility and growth of Mejuri within your retail space and surrounding market. Your enthusiasm for team leadership is evident as you prioritize...

  • Retail Sales Leader

    2 weeks ago


    Chicago, Illinois, United States Leap Full time

    Job OverviewAt Leap, our retail teams are essential to our success. We are in search of a dedicated Sales Supervisor for our Frankies Bikinis boutique. This role is pivotal in cultivating a top-tier store team and ensuring an exceptional customer journey.Leap specializes in launching and managing data-driven retail environments for innovative brands,...


  • Chicago, Illinois, United States Tapestry Full time

    Retail Operations SupervisorJoin a dynamic team at Tapestry, where we celebrate the essence of modern luxury and inclusivity.Position Overview:The Retail Operations Supervisor will utilize their expertise in retail management to enhance the store's performance and customer experience.Client Engagement:Foster client relationships by mentoring the team on...


  • Chicago, Illinois, United States 4Front Ventures Corp Full time

    About the RoleWe are seeking a highly experienced and skilled Vice President of Retail Operations to join our team at 4Front Ventures Corp. As a key member of our leadership team, you will be responsible for overseeing all retail sales activities in the region, ensuring the highest levels of customer service, and driving revenue growth and profitability.Key...


  • Chicago, Illinois, United States Pete's Fresh Market Full time

    Company Overview: At Pete's Fresh Market, we are committed to delivering outstanding customer experiences, top-notch products, and fostering a supportive work atmosphere for our team members.Job Title: Retail Operations SupervisorDepartment: ManagementReports To: General ManagerPosition Overview: The Retail Operations Supervisor plays a vital role in...


  • Chicago, Illinois, United States Leap Full time

    Position OverviewAt Leap, our retail teams are essential to our success. We are seeking a motivated Sales Supervisor for our American Giant boutique. This position is crucial in cultivating a high-performing store team and ensuring an exceptional customer experience.Leap specializes in launching and managing data-driven retail environments for innovative...


  • Chicago, Illinois, United States Serena & Lily Full time

    **Retail Operations Supervisor, Chicago**Serena & Lily is on the lookout for a Retail Operations Supervisor to join our leadership team at our Chicago Design Shop. This role is pivotal in supporting store management to enhance client services, overseeing the store's operations to ensure optimal sales and profitability through effective merchandising,...


  • Chicago, Illinois, United States TraxRetail Full time

    Position OverviewReceivables Operations LeaderTrax Retail is seeking a seasoned Receivables Operations Leader to strategically guide and enhance this global function, aligning it with the future demands of an innovative and agile business environment, while ensuring operational excellence and fostering continuous improvement in execution. This individual...