Store Operations Manager

2 weeks ago

Palo Alto, California, United States Frame USA Full time

About FRAME:

FRAME is a distinguished fashion label rooted in Californian aesthetics, founded by Erik Torstensson and Jens Grede. The brand, which emerged in 2012, is synonymous with exquisite tailoring, premium leather, and luxurious cashmere, crafting a timeless approach to chic everyday attire through a versatile denim collection.

With a commitment to blending Californian modernity with European elegance, FRAME has established itself as a global name, boasting 14 retail locations across North America and one in London. The brand's offerings are available through its own stores, e-commerce platforms, and leading department stores and boutiques worldwide.

Position Overview:

The Store Operations Manager will report directly to the Director of Stores and will oversee the comprehensive management and performance of all personnel at the FRAME flagship location.

Key Responsibilities:

  • Act as a brand ambassador, ensuring that all team members reflect the brand's ethos in their interactions with customers and colleagues.
  • Drive success across all operational facets of the store.
  • Maintain fiscal responsibility and uphold integrity in store operations.
  • Exhibit extensive product knowledge and share insights with the sales team.
  • Conduct both formal and informal market research and competitor assessments.
  • Guarantee that all employees deliver exceptional customer service consistently.
  • Inspire and develop Retail Associates to achieve store objectives.
  • Guide the team through transitions and challenges.
  • Identify, create, and implement business strategies that enhance performance and capitalize on opportunities.
  • Monitor individual sales goals and provide ongoing feedback, coaching, and support.
  • Foster customer loyalty through an outstanding in-store experience.
  • Collaborate with buying teams to inform product selection and merchandising based on customer demographics.
  • Lead the recruitment, onboarding, training, and professional development of all staff members.
  • Coordinate with HR to manage all aspects of employee paperwork and status changes.
  • Educate staff on company policies and procedures, including safety standards and operational protocols.
  • Maintain effective communication with corporate team members.
  • Develop and manage the store schedule to ensure optimal floor coverage and oversee payroll processing.
  • Ensure compliance with cash handling and register procedures at all times.

Qualifications:

  • A minimum of 5 years of experience in specialty retail management.
  • Experience in a commission-based sales environment.
  • Proven ability to drive sales and expand business opportunities.
  • Experience in motivating, leading, and developing a team.
  • Preferred background in luxury or contemporary retail management.
  • Strong prioritization and multitasking skills.
  • A passion for customer service and sales.
  • Solution-oriented mindset with robust business acumen and corporate experience.

  • Store Operations and Visual Manager

    5 days ago

    Palo Alto, California, United States The Container Store Full time

    About The Container StoreThe Container Store is a leading specialty retailer of storage and organization products in the United States. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives.Our CultureWe foster a culture built around our...

  • **Store Operations Manager**, **Retail Store Manager**

    6 days ago

    Palo Alto, California, United States Frame USA Full time

    Job OverviewAs a leader in the fashion industry, FRAME USA is seeking a highly skilled and experienced Store Operations Manager to oversee the daily operations of our flagship store in New York. The ideal candidate will have a proven track record of driving sales growth, managing teams, and ensuring exceptional customer service.Key Responsibilities:Team...

  • Store Operations Manager

    6 days ago

    Palo Alto, California, United States FRAME Full time

    About FRAME:FRAME is a distinguished fashion label rooted in California, celebrated for its unique blend of modernity and European elegance. The brand is synonymous with exceptional tailoring, luxurious leather, and premium cashmere, offering a sophisticated yet effortless approach to everyday fashion through a versatile denim collection.With a global...

  • Store Operations Manager

    5 days ago

    Palo Alto, California, United States Sephora USA, Inc Full time

    Job Opportunity: Assistant Store ManagerAbout the Role:As an Assistant Store Manager at Sephora USA, Inc., you will play a key role in driving store sales and profitability while ensuring exceptional client service. You will assist the Store Manager in overseeing daily store operations, leading a team of dedicated associates, and fostering a positive work...

  • Sales and Operations Manager

    5 days ago

    Palo Alto, California, United States Pottery Barn Full time

    About This RoleWe are seeking a highly skilled and experienced Sales and Operations Manager to join our team at Pottery Barn. As a key member of our store leadership team, you will be responsible for driving sales growth, improving operational efficiency, and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and implement sales...

  • Associate Store Manager

    5 days ago

    Palo Alto, California, United States Pottery Barn Full time

    About This RoleWe are seeking a highly skilled and experienced Sales and Operations Manager to join our team at Pottery Barn. As a key member of our store leadership team, you will be responsible for driving sales growth, improving operational efficiency, and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and implement sales...

  • Store Manager

    14 hours ago

    Palo Alto, California, United States Hajoca Full time

    Job Summary:Hajoca is seeking a highly skilled and experienced Store Manager to lead our Kohler Signature Store in Palo Alto, CA. As a Store Manager, you will be responsible for overseeing the daily operations of the store, managing a team of sales professionals, and driving sales growth and profitability.Key Responsibilities:Lead by example and embody...

  • Retail Store Manager

    2 days ago

    Palo Alto, California, United States Crossroads Trading Full time

    Job Summary:Crossroads Trading is seeking a highly skilled and experienced Store Supervisor to join our team. As a Key Holder, you will be responsible for actively participating in staff management and solutions, training and supervising staff, and assisting the Store Manager with store operations.Key Responsibilities:Actively participate in staff management...

  • Store Operations Associate

    2 weeks ago

    Palo Alto, California, United States Levi Strauss & Co. Full time

    Job Overview:At Levi Strauss & Co., we are committed to making a positive impact through our clothing and manufacturing practices. With a legacy dating back to 1853, we have continuously innovated to meet the evolving needs of our customers. We are seeking a dedicated individual to join our team as a Store Manager, who will drive creativity, leadership, and...

  • **Store Director**, **Retail Manager**, **Sales Leader**, **Business Development Manager**, **Operations Manager**

    7 days ago

    Palo Alto, California, United States Hajoca Corporation Full time

    Job Summary:Hajoca Corporation, a leading wholesale distributor of plumbing, heating & cooling, and industrial supplies, is seeking a highly skilled and experienced Store Director to lead our Kohler Signature Store in Palo Alto, CA. As a key member of our team, you will be responsible for driving sales growth, improving operational efficiency, and delivering...

  • Store Operations Supervisor

    2 weeks ago

    Palo Alto, California, United States Everlane Full time

    About the Role:At Everlane, we strive to make ethical fashion accessible and straightforward. We collaborate with responsible factories globally, utilize high-quality and sustainably sourced materials, and transparently communicate the true cost of our products. As we expand, we are eager to welcome dedicated individuals who are ready to take on the...

  • Store Manager

    4 days ago

    Palo Alto, California, United States Evereve Full time

    About the Role:We are seeking a highly motivated and fashion-forward Store Manager to lead our Town and Country Village location. As a Store Manager, you will be responsible for driving sales growth, delivering exceptional customer experiences, and fostering a positive and inclusive store culture.Key Responsibilities:Lead and manage a high-performing team of...

  • Deputy Store Manager

    3 days ago

    Palo Alto, California, United States Laderach Stanford Palo Alto LLC Full time

    Job SummaryA Deputy Store Manager at Läderach Stanford Palo Alto LLC plays a vital role in the supervision of employees, exemplifying exceptional customer service, leading training initiatives, and contributing to the achievement of store quotas.Key ResponsibilitiesLead outstanding in-store customer experiences, motivating staff to provide top-notch...

  • Restaurant Operations Manager

    4 days ago

    Palo Alto, California, United States Ike's Place # 7 Palo Alto Full time

    Job DescriptionIke's Place #7 Palo Alto is seeking a highly motivated and experienced Shift Lead to join our team!About Us:Ike's Love & Sandwiches is a pioneer in the sandwich industry, known for our commitment to quality and customer satisfaction. We're a fast-paced and dynamic environment that requires strong leadership and communication skills.Job...

  • Retail Store Leader

    2 weeks ago

    Palo Alto, California, United States Evereve Full time

    About EVEREVE:At EVEREVE, we empower women to express themselves through fashion while enhancing their lives with our curated selections and expert styling services. Our extensive network of retail locations, thriving online presence, and innovative subscription service, Trendsend, engage over a million customers annually.Our Core Values:We are committed to...

  • Luxury Retail Store Leader

    2 weeks ago

    Palo Alto, California, United States Hajoca Corporation Full time

    About Hajoca Corporation: Hajoca Corporation stands as one of the largest privately-held wholesale distributors in the plumbing, heating & cooling, and industrial supplies sectors. Established in 1858, our company is founded on the principles of Service, Integrity, and Reliability, fostering relationships built on trust and support among teammates,...

  • Store Team Leader, CA

    1 month ago

    Palo Alto, California, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...

  • Lead Retail Operations Manager

    2 weeks ago

    Palo Alto, California, United States Apple Full time

    Overview Are you passionate about empowering others to excel and thrive? The dynamic nature of a retail environment offers a fulfilling career path in leadership at Apple. As a Lead Retail Operations Manager, you will oversee the personnel and functions of designated store areas, striving for solutions and outcomes that foster a high-performance workplace....

  • Retail Assistant Store Leader

    1 month ago

    Palo Alto, California, United States Eileen Fisher Full time

    EILEEN FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last—and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to...

  • Part-Time Sales Leader

    1 week ago

    Palo Alto, California, United States The Container Store Full time

    Job SummaryThe Container Store is seeking a highly motivated and experienced Sales Floor Manager to lead our sales team and drive sales results. As a Sales Floor Manager, you will be responsible for setting clear daily performance objectives, planning and executing daily huddles with the team, and leading the sales floor during assigned shifts.Key...