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**Store Operations Manager**, **Retail Store Manager**

2 months ago

Palo Alto, California, United States Frame USA Full time
Job Overview

As a leader in the fashion industry, FRAME USA is seeking a highly skilled and experienced Store Operations Manager to oversee the daily operations of our flagship store in New York. The ideal candidate will have a proven track record of driving sales growth, managing teams, and ensuring exceptional customer service.

Key Responsibilities:
  • Team Leadership: Supervise and motivate a team of retail associates to achieve sales goals and provide excellent customer service.
  • Store Operations: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store maintenance.
  • Sales Growth: Develop and implement strategies to drive sales growth, including market research, competitor analysis, and product knowledge.
  • Customer Service: Ensure that all customers receive exceptional service, including responding to customer inquiries, resolving issues, and providing product recommendations.
  • Store Performance: Monitor and analyze store performance, including sales, customer traffic, and employee productivity.
  • Inventory Management: Manage inventory levels, including ordering, receiving, and stocking merchandise.
  • Visual Merchandising: Oversee the visual presentation of the store, including window displays, in-store displays, and product arrangements.
  • Store Maintenance: Ensure that the store is maintained in a clean and safe condition, including cleaning, repairs, and maintenance.
Requirements:
  • Minimum of 5 years retail management experience.
  • Proven track record of driving sales growth and managing teams.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Knowledge of fashion industry trends and product knowledge.
  • Ability to analyze data and make informed business decisions.