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**Store Director**, **Retail Manager**, **Sales Leader**, **Business Development Manager**, **Operations Manager**

2 months ago

Palo Alto, California, United States Hajoca Corporation Full time

Job Summary:

Hajoca Corporation, a leading wholesale distributor of plumbing, heating & cooling, and industrial supplies, is seeking a highly skilled and experienced Store Director to lead our Kohler Signature Store in Palo Alto, CA. As a key member of our team, you will be responsible for driving sales growth, improving operational efficiency, and delivering exceptional customer experiences.

Key Responsibilities:

  • Lead by Example: Demonstrate Hajoca's core values of Fairness and Caring, Trust and Respect, Generous listening and Straight talk in all interactions with teammates, customers, and suppliers.
  • Team Management: Foster a positive and productive team environment, encouraging open communication, collaboration, and continuous learning.
  • Operations and Finance: Oversee all aspects of store operations, including inventory management, customer service, and financial performance, to achieve profitability and meet financial objectives.
  • Performance Analysis and Improvement: Analyze sales data and implement strategies to increase sales, improve operating efficiencies, and enhance return on investment (ROI) and profit sharing.
  • Training and Development: Coordinate training programs with Kohler and their family of brands to ensure consistent training and development of teammates.
  • Customer Relationships: Build and maintain strong relationships with customers, driving repeat business and referrals through exceptional customer service.
  • Sales Floor Presence: Spend a minimum of 60% of time on the sales floor, selling and modeling strong sales techniques to teammates.
  • Store Marketing and Events: Oversee store social media accounts and ensure a top-tier online presence, utilizing these channels for outreach, events, and advertising. Organize and host store events to optimize ROI.

Requirements:

  • Education: Undergraduate or trade/design school education preferred, or equivalent experience required.
  • Experience: Minimum 3+ years of retail management or leadership experience, with prior high-end or luxury retail experience.
  • Skills: Excellent planning, analytical, decision-making, and problem-solving skills; strong leadership and communication skills; self-directed, entrepreneurial, detailed, and highly organized; self-accountable and receptive to feedback; comprehensive knowledge of kitchen and bath products; previous experience with inventory management and CRM systems (e.g. Eclipse, Salesforce).

Benefits:

Hajoca Corporation offers a competitive starting wage, a Profit-Sharing Program, and a comprehensive benefits package, including medical, dental, vision, and prescription coverage, accident and hospital indemnity coverage, life insurance, and long-term disability. We also offer pre-tax accounts for healthcare and dependent care, paid vacation, holidays, and sick time, as well as a 401(k) and retirement cash account with company contributions.

EEOC Statement:

Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled). We are committed to providing reasonable accommodations for qualified individuals with disabilities and are a drug-free workplace.