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Deputy Store Manager

2 months ago

Palo Alto, California, United States Laderach Stanford Palo Alto LLC Full time
Job Summary

A Deputy Store Manager at Läderach Stanford Palo Alto LLC plays a vital role in the supervision of employees, exemplifying exceptional customer service, leading training initiatives, and contributing to the achievement of store quotas.

Key Responsibilities
  • Lead outstanding in-store customer experiences, motivating staff to provide top-notch customer care.
  • Oversee product sales and register duties, including shop and shelf maintenance, gift packaging, and order fulfillment.
  • Ensure the accuracy of Läderach product merchandising, adhering to proper food safety protocols.
  • Schedule effective staff shifts and coordinate store meetings/events.
  • Assist the Store Manager in managing product merchandising and store inventory orders.
  • Ensure in-store compliance and loss prevention standards are met.
  • Act as a key communicator of corporate values to customers and employees.
  • Manage the store in the absence of the Store Manager.
Requirements
  • At least one year of experience in a customer-focused luxury retail environment.
  • At least one year of experience in a retail setting with increasing levels of responsibility.
  • Strong leadership, staff management, and customer service skills.
  • Reliability with a flexible schedule, including extended hours, weekends, and holiday hours based on store needs.
  • Attention to detail and a quality-minded approach.
  • Cultivate an environment of courtesy and good manners.
  • Passion for chocolate.
Benefits
  • Competitive pay ($22-$24)
  • Dental, Vision, and Health Insurance
  • Paid Time off
  • Paid Holidays
  • Life Insurance options
  • Additional discounts and perks