Automotive Service Representative
7 days ago
We are seeking a skilled Service Advisor to join our team at Ed Napleton Automotive Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support in maintaining their vehicles.
Key Responsibilities:- Work closely with customers to understand their vehicle maintenance needs and provide personalized recommendations.
- Write repair orders with transparency and accuracy, ensuring customers are informed of costs and time estimates.
- Communicate effectively with technicians and parts teams to ensure timely completion of work.
- Provide exceptional customer service, responding to inquiries and resolving issues promptly.
- Exceptional customer service skills and ability to work in a fast-paced environment.
- Tech-savvy and able to learn and utilize our cutting-edge Fixed Operations Technology.
- Previous experience as an Automotive Service Advisor is a plus, but not required.
- Competitive pay plans above industry standard ($60,000-$100,000 per year) based on performance.
- Family-owned and operated with over 90 years of experience.
- Medical, dental, and vision insurance, 401k, and additional benefits.
- Accrued vacation time and discounts on products, services, and vehicles.
- Extensive and ongoing training with specialists.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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