Client Relations Specialist

2 weeks ago


Sunnyvale, California, United States Intuitive Surgical Full time

Position Overview: The role of the Customer Support Specialist involves delivering exceptional service and training to clients utilizing the da Vinci Surgical System. This position is essential in ensuring that surgical teams are well-equipped with the necessary knowledge and skills to operate the system effectively.

Key Responsibilities:

  • Conduct comprehensive training programs for surgical teams at various training centers.
  • Provide ongoing support and education to the sales team to enhance their understanding of system technology.
  • Collaborate with educational program managers to develop and improve customer training initiatives.
  • Utilize data analysis and statistical methods to identify opportunities for enhancing resource efficiency.

Ideal Candidate: The successful candidate will possess a strong background in customer support and training, with a passion for educating others. They should be adept at working collaboratively and have excellent communication skills.



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