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Client Relations Associate

2 months ago

Sunnyvale, California, United States Optimize Telecom Full time
Join Our Team as a Customer Success Associate
Are you ready to embark on a new journey? Seeking a stimulating challenge? Looking to acquire new skills? We invite you to explore this opportunity with us

At Optimize Telecom, we collaborate with esteemed telecommunications firms, enhancing their operations while simultaneously advancing our own.

What We Offer:
We provide our employees with an exceptional chance to undergo comprehensive training, starting from the foundational level and progressing through leadership and management development.

As a Customer Success Associate, you will gain insights into:
1. In-depth knowledge of telecommunications products
2. Effective strategies for addressing customer inquiries
3. The sales process and techniques for successful customer transactions
4. Personal development strategies
5. Advanced communication skills
6. Coaching and mentoring techniques
7. Key human resources principles
8. Additional managerial tasks as assigned

Qualifications for the Customer Success Associate:
- No prior telecommunications experience necessary
- High school diploma or GED is advantageous but not mandatory
- 0-1 years of experience in customer service, retail, or hospitality sectors
- A mindset geared towards learning and growth
- A passion for collaboration and teamwork
- Ability to work independently or collaboratively
- A strong desire for professional advancement

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