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Client Technical Support Specialist
2 months ago
Position Title: Technical Support Engineer
Employment Type: Contract, 12+ months
Location: Hybrid work model
Compensation: $45/hr. to $55/hr. W2
Role Responsibilities:- Network Diagnostics: Proficient in troubleshooting network issues.
- Programming Knowledge: Familiarity with Java; ability to read and understand code.
- Database Experience: Prior experience with database management.
- Client Interaction: Experience in customer-facing roles, particularly in technical support, requiring excellent communication skills.
- Language Proficiency: Fluency in Mandarin and English is essential for effective communication with clients and internal teams.
The preferred candidate will have a background in post-sales technical support from large organizations, or experience as a Software Development Engineer in Test (SDET), or similar Software Development Engineer (SDE) roles.
About IntelliPro Group Inc.: We are committed to connecting talented individuals with fulfilling career opportunities. As an Equal Opportunity Employer, we celebrate diversity and do not discriminate based on any legally protected status. Our Inclusivity Commitment ensures that we accommodate the needs of all applicants throughout the hiring process.
Compensation Details: The salary offered to the selected candidate will be influenced by various factors such as education, work experience, job responsibilities, and certifications. IntelliPro also provides a comprehensive benefits package, subject to eligibility.
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