Housekeeping Operations Manager
6 days ago
We are seeking a highly skilled and experienced Housekeeping Manager to join our team at Residence Inn Orlando Lake Buena Vista. As a key member of our housekeeping team, you will be responsible for overseeing the daily operations of our housekeeping department, ensuring that our guests receive exceptional service and that our facilities are maintained to the highest standards.
Key Responsibilities- Leadership and Management
- Recruit, train, and develop a team of housekeeping staff to ensure they have the skills and knowledge to provide excellent service to our guests.
- Monitor and evaluate staff performance, providing feedback and coaching to improve productivity and quality of service.
- Housekeeping Operations
- Develop and implement housekeeping procedures and protocols to ensure that our facilities are maintained to the highest standards.
- Conduct regular inspections of guest rooms, public areas, and grounds to ensure that they are clean, safe, and well-maintained.
- Manage inventory and supplies, ensuring that we have the necessary resources to maintain our facilities.
- Guest Service
- Provide exceptional service to our guests, responding to their needs and concerns in a timely and professional manner.
- Address guest complaints and concerns, resolving issues in a fair and efficient manner.
- Communication and Collaboration
- Communicate effectively with other departments, including front desk, maintenance, and food and beverage, to ensure that our guests receive seamless service.
- Collaborate with other team members to achieve our goals and objectives.
- Education and Experience
- High school diploma or equivalent required.
- One year of previous housekeeping supervisor experience required.
- Skills and Abilities
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Physical stamina to perform the duties of the job, including standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced housekeeping professional who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Housekeeping Operations Manager
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Orlando, Florida, United States SpringHill Suites Orlando Convention Center Full timeJoin Our Team as a Hotel Housekeeping ManagerSpringHill Suites Orlando Convention Center is looking for a dedicated and experienced Housekeeping Manager to oversee our bustling hotel operations. We offer a competitive compensation package based on your experience, along with a comprehensive benefits program that includes health insurance, vision, dental,...
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2 weeks ago
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