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Operations Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Operations Coordinator to join our team at Trusted Resource Associates. The successful candidate will be responsible for maintaining current updates of facility needs, ensuring timely and accurate confirmation processes, and providing exceptional customer service.
Key Responsibilities- Maintain Current Updates of Facility Needs
- Ensure that all facility needs are up-to-date and accurately reflected in our systems.
- Communicate with facilities to confirm their needs and ensure that all necessary information is obtained.
- Ensure Timely and Accurate Confirmation Processes
- Coordinate confirmation processes for all shifts, ensuring that all necessary parties are contacted and informed.
- Verify that all confirmation processes are completed accurately and in a timely manner.
- Provide Exceptional Customer Service
- Respond to all client and TRA clinical employee communications in a timely and professional manner.
- Provide detailed notes on shift activity, anticipated staffing changes, facility requests, call-offs, and cancellations for teammates upon shift change.
- Minimum of Two Years' Experience
- Minimum of two years' experience in an administrative environment with high volume inbound and outbound telephone calls.
- Heavy entry of data into various computer platforms while referencing details and using multiple computer screens.
- Strong Communication and Organizational Skills
- Excellent communication and interpersonal skills, with the ability to work effectively with facilities, staff, and vendors.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to Work in a Fast-Paced Environment
- Ability to work in a fast-paced environment with multiple priorities and deadlines.
- Ability to adapt to changing circumstances and priorities.
Trusted Resource Associates is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
