Housing Operations Coordinator

5 days ago

San Francisco, California, United States Episcopal Community Services Of San Francisco Full time
Job Summary

This role supports the day-to-day operations of ECS Master-leased and Affiliate Housing Sites. The Housing Operations Coordinator will facilitate communication and coordination between stakeholders, manage day-to-day communication tasks, and oversee operations projects.

Key Responsibilities
  • Stakeholder Liaison: Provide strategic input and recommendations to support leadership initiatives and problem-solving.
  • Strategic Communication: Oversee and manage day-to-day communication tasks, ensuring accurate and prompt message relay.
  • Operations Project Management: Oversee and manage complex operations projects, coordinating activities and preparing for executive meetings.
  • Facilities Management: Lead facilities management tasks, coordinating vendor services, scheduling repairs, and conducting thorough inspections.
  • Repair Contract Management: Oversee and manage the coordination and scheduling of vendor services, ensuring all parties are informed and processes are streamlined.
  • Record Management: Take primary responsibility for maintaining and overseeing accurate records, ensuring compliance with document retention policies.
  • Contract Management: Facilitate and oversee paperwork and scheduling tasks, reviewing and approving documents for completeness and accuracy.
  • Invoice Management: Oversee and manage the preparation of check requests, project invoices, and change orders, ensuring accuracy and timely processing.
  • Community Engagement: Organize and manage community meetings, handling logistical details and providing strategic input.
  • Emergency Management: Respond to site emergencies, follow established protocols, and support the manager in emergency management.
Requirements
  • Experience with MS Office computer programs, including Outlook, Word, Excel, and PowerPoint.
  • Strong interpersonal skills, ability to effectively and professionally communicate orally and in writing.
  • Organization and file management skills, proactive, self-motivated, independent, resourceful, adaptable, and creative in the planning process.
  • Able to manage multiple tasks and adjust quickly to changing priorities.
  • Ability to accept supervision and work cooperatively with staff, clients, and the general public.
  • A minimum of a high school diploma, secondary degree, or relevant certificate.
  • Minimum of two years of experience in supportive housing operations or Property Management.
  • Minimum two years of supervisory experience.
  • Demonstrated experience and commitment to culturally appropriate and respectful communication and interaction with ECS's client and resident population.
  • Ability to follow directions and processes precisely, strong attention to detail.
  • Good problem-solving skills and ability to follow through with projects in a timely manner.
  • Excellent independent judgment and decision-making skills.
  • Culturally competent with experience working with underserved populations.
  • Ability to establish, model, and maintain healthy boundaries.

ECS is an equal opportunity employer. Affirming diverse identities and lived experience, we strive to create an inclusive environment where all employees feel a sense of belonging.

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