Hotel Guest Services Representative
5 days ago
Job Title: Hotel Guest Services Representative
About Company:
Located in Alaska, Comfort Inn Fairbanks offers a warm welcome to our guests. With a range of amenities including free WiFi, a free hot breakfast, and a fitness center, we're the perfect choice for travelers.
Job Summary:
We're seeking a highly motivated and friendly front desk agent to join our team. As a key member of our hospitality team, you'll be responsible for ensuring that every guest has an excellent stay with us.
Key Responsibilities:
- Welcoming guests and managing their information
- Distributing keys and room assignments
- Answering general inquiries and resolving customer complaints
- Working with the housekeeping staff to ensure rooms are ready for new guests
- Recording credit card information and maintaining accurate records
Requirements:
- 1+ years of experience in the hospitality industry
- Excellent communication and problem-solving skills
- Ability to work accurately and efficiently under pressure
- Knowledge of Microsoft Office and reservation management systems
Perks:
- $17-$18 hourly salary
- Opportunity to work in a dynamic and growing company
- Access to our state-of-the-art fitness center and business center
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