Guest Services Team Leader

3 weeks ago


Fairbanks, Alaska, United States Northwest x Southern Hospitality Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Services Supervisor to join our team at the Hyatt Place Fairbanks, AK. As a key member of our hospitality team, you will be responsible for supervising front desk operations and providing exceptional service to our guests.

Key Responsibilities:

  • Supervise front desk activities during shift and provide efficient and courteous service to each guest
  • Maximize room revenues through adherence to hotel standards and policies
  • Ensure all guest interactions are friendly, helpful, and responsive

Requirements:

  • Minimum age requirement applies
  • Prior hotel or hospitality experience preferred

What We Offer:

  • Competitive salary: $60,000 - $70,000 per year
  • Excellent benefits package, including industry discounts
  • Potential for promotional opportunities to other NSH properties

About Us:

  • We are an equal opportunity employer committed to diversity and inclusion
  • We offer a dynamic and supportive work environment


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