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Customer Relationship Manager
2 months ago
About Us: JPT Services is a dynamic business development organization that prioritizes the well-being of our team members. We embrace a diverse workforce, which enriches our company culture and fosters innovation. We are currently seeking an enthusiastic individual for the role of Client Account Manager who is passionate about building connections with both clients and colleagues.
Role Responsibilities:
- Engage with clients, providing informative and friendly responses to their inquiries regarding our products.
- Collaborate closely with customers to address their needs and facilitate the sales process.
- Handle challenging customer inquiries with a positive attitude, focusing on solutions and favorable outcomes.
- Master our sales strategies, effectively navigating negotiations to achieve high closing rates and enhance customer loyalty.
- Prepare purchase orders and assist in the onboarding process for clients.
- Develop new client accounts and ensure timely responses to all inquiries related to account management.
- Actively participate in ongoing training and professional development opportunities.
Qualifications:
- 1-2 years of experience in a customer service capacity, demonstrating proficiency in negotiation and upselling.
- A personable and approachable professional who values positive interpersonal relationships.
- Ability to multitask efficiently while maintaining a high level of productivity.
- Exceptional communication skills complemented by a friendly demeanor.
- Resilient in the face of challenges, maintaining composure under pressure.
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