Records Management Specialist

2 weeks ago

Corvallis, Oregon, United States City of Corvallis Full time
Position Overview
The Records Administrator plays a crucial role in managing both in-person and telephonic inquiries while overseeing the processing, upkeep, and data entry of all law enforcement documentation. This position provides essential support for the Corvallis Police Department and Benton County Sheriff's Office in areas such as records oversight, investigative procedures, violation documentation, and the distribution of non-emergency information. The responsibilities outlined here are illustrative and may encompass additional related tasks.

Key Responsibilities
- Serve as the public reception point at the Police Department and Sheriff's Office, handling report submissions, inquiries, payment processing, sex offender registrations, and the management of found property.

- Respond to non-emergency calls for the Police Department and Sheriff's Office, supplying requested information or directing citizens to the appropriate resources.

- Accurately document all relevant information regarding various violations and misdemeanor offenses as reported by the public, ensuring officer reports meet completeness and accuracy standards. Provide training to officers on reporting requirements.

- Utilize both manual and computerized record systems for data entry and retrieval, including:
  • Arrest warrants and court subpoenas;
  • Crime reports, stolen property documentation, and custody records;
  • Teletype services, traffic incident reports, and citations;
  • Statistical reporting as required.
- Assist the public, police investigations, and other criminal justice entities by conducting record checks, providing copies of reports, and ordering necessary documentation as per public records regulations. Report DUII information to the appropriate authorities.

- Process fingerprint cards, warrants, and subpoenas efficiently.

- Adhere to all safety protocols and conduct work in a safe manner.

- Follow all City and Department policies diligently.

- Deliver outstanding customer service to a diverse range of individuals.

- Maintain effective working relationships with colleagues and the public.

- Punctually attend work, meetings, and other job-related functions while ensuring consistent job attendance.

Qualifications and Skills
Education and Experience
- High school diploma or equivalent, along with two years of relevant work experience.

Knowledge, Skills, and Abilities
- Proficient in duties related to public safety records, with a solid understanding of applicable laws regarding the management of public safety records.

- Strong communication skills, both verbal and written, with a good command of business English, spelling, punctuation, grammar, and basic mathematics.

- Ability to follow operational guidelines and respond to situations with minimal supervision.

- Capable of assessing citizen-reported incidents and determining the appropriate course of action.

- Excellent interpersonal skills to foster positive relationships with coworkers and the public.

- Competence in managing multiple tasks while maintaining focus and prioritizing effectively.

- Proficient in typing and utilizing computer software relevant to the position's essential functions.

- Commitment to confidentiality and exercising discretion with sensitive information.

Special Requirements
- Must meet certification requirements for LEDS Update/Inquiry.

- Successful completion of a comprehensive background investigation, including a criminal history check.

- Commitment to sustainability and diversity initiatives.

- Must be able to pass a pre-employment medical examination.

Application Process

Qualified candidates are encouraged to submit an online application through the City of Corvallis website. Applications will be reviewed on a rolling basis. It is recommended to include a cover letter and resume with the application; however, resumes alone will not be accepted. Incomplete applications will not be considered.

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