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Records Management Specialist
2 months ago
The Records Management Specialist plays a crucial role in handling both telephone and in-person inquiries while ensuring the accurate processing, upkeep, and data entry of all police-related documentation. This position supports the Corvallis Police Department and Benton County Sheriff's Office in the management of records, investigative protocols, violation documentation, and the distribution of non-emergency information. Responsibilities may extend to other related tasks as necessary.
Key Responsibilities
- Serve as the first point of contact for public inquiries at the Police Department and Sheriff's Office, including report taking, payment processing, sex offender registrations, and managing found property.
- Respond to non-emergency calls, providing information or directing citizens to the appropriate resources.
- Accurately document all relevant information regarding various violation and misdemeanor incidents reported by the public, ensuring compliance with officer report standards and training officers on these requirements.
- Manage data entry and retrieval within both manual and computerized record systems for:
- Arrest warrants and court subpoenas;
- Crime reports, stolen property, and custody documentation;
- Traffic accident reports and citations;
- Statistical reporting as mandated.
- Process fingerprint cards, warrants, and subpoenas as required.
- Uphold safety protocols and adhere to all City and Department policies while delivering exceptional customer service to a diverse range of individuals.
- Maintain punctuality and regular attendance at work and related functions.
Qualifications and Skills
Education and Experience
- High school diploma or equivalent with a minimum of two years of relevant experience.
Knowledge, Skills, and Abilities
- Familiarity with public safety records management, including understanding applicable laws regarding the handling of public records.
- Strong communication skills, both verbal and written, with a solid grasp of business English, spelling, punctuation, and basic mathematics.
- Ability to work independently, respond to various situations with minimal supervision, and effectively prioritize multiple tasks.
- Competence in using computers and related software for essential job functions, including typing proficiency.
- Commitment to maintaining confidentiality and exercising discretion when handling sensitive information.
Special Requirements
- Must meet certification requirements for LEDS Update/Inquiry.
- Successful completion of a comprehensive background investigation, including a criminal history check.
- Demonstrated commitment to sustainability and diversity in the workplace.
Application Process
Interested candidates should submit an online application through the City of Corvallis website. It is important to complete the application fully, as resumes will not be accepted in lieu of the online form.
