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Records Management Specialist

2 months ago

Corvallis, Oregon, United States City of Corvallis, OR Full time
Salary: $29.09 Hourly

Location: City of Corvallis, OR

Job Type: Full-time regular employee

Department: Corvallis Police Department

Position Overview

The Records Management Specialist plays a crucial role in managing the reception of both telephone and in-person inquiries, alongside the systematic processing, upkeep, and data entry of all police documentation. This position provides essential support to the Corvallis Police Department and Benton County Sheriff's Office in the areas of records administration, investigative procedures, documentation of violations, and the distribution of non-emergency information. The responsibilities outlined are illustrative and may encompass additional related tasks.

Key Responsibilities

1. Serve as the primary point of contact at the front desk of the Police Department and Sheriff's Office, handling report submissions, inquiries, payment processing, sex offender registrations, and the management of found property.

2. Respond to non-emergency calls directed to the Police Department and Sheriff's Office, providing necessary information or directing citizens to the appropriate resources.

3. Accurately document all relevant information regarding various reported violations and misdemeanors in both computerized and written formats. Review officer reports for completeness and compliance with established requirements.

4. Utilize both manual and computerized record systems for data entry and retrieval, including:
  • Arrest warrants and court subpoenas;
  • Crime reports, stolen property records, and custody documentation;
  • Traffic accident reports and citations;
  • Statistical reporting as required.
5. Assist the public, police investigations, and other criminal justice entities by conducting record checks, providing copies of reports, and obtaining necessary documentation in accordance with public records laws.

6. Process fingerprint cards, warrants, and subpoenas as required.

7. Adhere to all safety protocols and perform duties in a safe manner.

8. Uphold all City and Department policies while delivering exceptional customer service to a diverse audience.

9. Foster effective working relationships with colleagues and the public.

10. Maintain punctuality and regular attendance at work, meetings, and other job-related functions.

Qualifications and Skills

Education and Experience
High school diploma or equivalent, with a minimum of two years of relevant work experience.

Knowledge, Skills, and Abilities
1. Proficient in performing duties related to public safety records, with a solid understanding of applicable laws regarding the management of public safety records.

2. Strong communication skills, both verbal and written, with a good command of business English, spelling, punctuation, grammar, and basic mathematics.

3. Ability to follow operational guidelines and respond effectively to various work situations with minimal supervision.

4. Competence in assessing citizen-reported situations and determining the appropriate course of action.

5. Strong interpersonal skills to maintain positive relationships with coworkers and the public, including conflict resolution abilities.

6. Capacity to manage multiple tasks and work efficiently amidst interruptions.

7. Proficient typing skills and familiarity with computer software necessary for fulfilling job responsibilities.

8. Commitment to confidentiality and the ability to handle sensitive information with discretion.

Special Requirements
1. Must meet certification requirements for LEDS Update/Inquiry.

2. Successful completion of a comprehensive background investigation, including a criminal history check.

3. Commitment to sustainability and diversity initiatives.

4. Ability to pass a pre-employment medical examination.

Application Process

Qualified candidates are encouraged to submit an online application. The position remains open until filled, and applications received by the specified deadline will be prioritized for review. It is recommended to include a cover letter and resume with the application; however, resumes alone will not be accepted. Late or incomplete applications will not be considered.

The City of Corvallis is an Affirmative Action/Equal Opportunity Employer in compliance with ADA. A comprehensive benefits package is available to employees and eligible dependents.